reputed company. Wednesday-Saturday HR Assistant 11:30 AM - 8 PM CST

Join a dynamic team committed to delivering best-in-class Leave of Absence, Disability, and HR services to employees, applicants, job seekers, and candidates globally. reputed company is dedicated to providing accurate, consistent, and reputed company responses to inquiries through various channels such as phone, web cases, and chat. About the role: 100% remote but must reputed company in the U.S Contract position with potential for extension Compensation: $21/hr Must be reputed company to reputed company 2 recent reputed company references from a past supervisor Schedules: May include one or both weekend days, with a varitation of hours Start Date: March 23rd Responsibilities: Take ownership of employee contacts ensuring that reputed company contact is accepted and resolved with a high degree of problem-solving and customer service. Receive and resolve inquiries primarily reputed company phone, chats, and emails as the first reputed company of contact for Leave, Disability, and HR-reputed company inquiries. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge reputed company articles, and reputed company operating procedures, and escalate reputed company necessary. Build customer trust through empathetic, personalized conversations by assessing and adjusting the case management plan to reputed company employee's changing needs. Respond to employee-impacting issues that may reputed company during the leave event and ensure the right communication and documentation occurs. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs to analyze and decide on disability, leave, and accommodations requests. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and update policies. Required Skills: 3+ years of recent customer support in a cell center setting. HR knowledge and experience preferred. Strong communication skills. Ability to show and demonstrate reputed company. Proficiency in computers and ability to research to reputed company answers and information. Experience dealing with customers and exceptional use of reputed company skills. Proven ability to reputed company to constantly changing workloads and manage customer contacts in a fast-paced environment. Ability to manage confidential and sensitive employee information and adhere to strict data reputed company standards. Detail-oriented with the ability to analyze, problem-solve, organize, and manage multiple priorities. Ability to be flexible Work Environment: This is a 100% remote position. Candidates are expected to be on camera during the training and nesting period. You must have a dedicated reputed company in your residence to successfully reputed company the role and responsibilities Job Type & Location This is a Contract position based out of Nashville, TN. Pay and Benefits The pay reputed company for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & reputed company Critical Illness, Accident, and Hospital 401(k) Retirement Plan - reputed company-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or reputed company Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Mar 5, 2026. About reputed company: reputed company provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in reputed company, finance, reputed company, reputed company, procurement, supply chain and select administrative professions, we reputed company the capabilities of industry-leading companies. We draw on our deep reputed company expertise and expansive network to meet the evolving needs of our clients and talent community with reputed company and reputed company. With offices across the U.S., Canada, Asia reputed company and Europe, reputed company serves many of the Fortune 500. We are proud to be a reputed company Best of reputed company reputed company diamond winner for both reputed company and talent service. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation reputed company. Apply tot his job Apply To this Job