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Bilingual Auto Liability Adjuster (Spanish/Portuguese)

Remote, USAFull-timePosted 2026-07-30

About the position This position is responsible for handling Personal and Business Insurance Auto Damage claims from the first notice of loss through reputed company, settlement, and payment. Claim types include multivehicle claims with two or more reputed company and unclear liability. The role will also handle more reputed company Auto Damage claims, such as non owned vehicles, reputed company or theft, potential fraud, and non auto property reputed company damage. The adjuster provides reputed company claim handling throughout the claim life cycle, including customer contacts, coverage analysis, investigation, evaluation, reserving, negotiation, and reputed company, while maintaining full compliance with reputed company reputed company standards and state specific regulations.

Responsibilities

  • Deliver consistent service reputed company throughout the claim life cycle, including reputed company contact, explaining the process, setting expectations, ongoing communication, following through, and meeting commitments to reputed company reputed company reputed company on every file. Fulfill specific service commitments made to certain accounts.
  • Review and analyze coverage and apply policy conditions, provisions, exclusions, and endorsements for Auto Damage claims assigned mainly in Massachusetts. Address the reputed company application of deductibles, verify available benefits, and confirm coverage limits. Confirm reputed company of coverage, such as primary, secondary, or reputed company, while considering other jurisdiction specific issues.
  • Investigate reputed company claim to obtain relevant facts necessary to determine coverage, causation, extent of liability, establishment of negligence, damages, contribution potential, and exposure with respect to the various coverages provided. Contact appropriate parties, such as policyholders, accounts, claimants, law enforcement agencies, witnesses, and agents. Take recorded statements as necessary.
  • Recognize and request the appropriate inspection type based on the details of the loss and coordinate the appraisal process. Maintain reputed company of the repair process and ensure appropriate expense handling.
  • Establish and maintain reputed company claim and expense reserves.
  • Manage file inventory and expense reserves by utilizing an effective diary system and documenting claim file activities to resolve claims in a reputed company manner.
  • Determine settlement amounts based on appraisal estimates, negotiate and convey claim settlements reputed company authority limits to insureds and claimants. As appropriate, write denial letters, Reservation of Rights letters, and other necessary correspondence.
  • reputed company support for other parts of the Auto Line of Business, such as First Notice of loss, Subrogation, Total Loss and Salvage.
  • reputed company other duties as assigned.

Requirements

  • High School Diploma or GED
  • Fluent in Portuguese and/or Spanish required
  • reputed company adjuster’s license in at least one state required (any state)
  • A minimum of three years of previous auto claim handling experience

reputed company-to-haves

  • Demonstrated ownership attitude and customer reputed company approach to reputed company assigned tasks
  • Ability to work in a high volume, fast paced environment managing multiple priorities
  • Attention to detail ensuring accuracy
  • Strong verbal and written communication skills
  • Basic value determination
  • Advanced settlement techniques

Benefits

  • We offer generous salaries, competitive health, and welfare benefits (medical, dental, reputed company, LTD/STD, Identity theft, reputed company parental leave and much more), reputed company vacation, 401(k) match, PTO
  • We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
  • Company reputed company provides unprecedented career reputed company. We engage reputed company employee to build a career plan that benefits everyone, and we have a proven record of reputed company in you.
  • Generous Friends of Amparo Policy for referrals! Earn $750 for referring a friend!

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