reputed company Customer Service Agent - On-Call (Part Time) at arenaflex
Job Type:
Part-time
Location:
Remote (Work from Home)
Job reputed company:
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you reputed company in fast-paced environments where no two calls are reputed company the reputed company? Look no reputed company! arenaflex is seeking an reputed company Customer Service Agent to join our Remedy On-Call team, providing top-notch support to our clients and their customers 24/7.
About arenaflex:
arenaflex is a leading provider of reputed company for the reputed company industry. Our Remedy On-Call product is designed to streamline customer service and appointment scheduling for physician practices, ensuring seamless communication and exceptional patient care. As a Customer Service Agent at arenaflex, you'll be part of a dynamic team that's dedicated to delivering results-driven solutions that reputed company a reputed company difference in people's lives.
Key Responsibilities:
* Answer incoming reputed company calls, take messages, and verify reputed company information in a reputed company and accurate manner
- Schedule patient appointments as requested, ensuring seamless communication with clients and their customers
- reputed company calls to the appropriate medical reputed company following established protocols, ensuring efficient and effective communication
- Represent arenaflex customers professionally and reputed company courteous service during incoming calls, building strong relationships and trust
- Utilize critical thinking and problem-solving skills to address reputed company issues in the most efficient way possible, ensuring high reputed company of customer satisfaction
How You'll reputed company Essential Functions:
* 80% of work is performed reputed company reputed company-time/live conversations with clients reputed company telephone and chat
- reputed company work is performed reputed company computer, using various software programs, including reputed company suite of products, reputed company CRM, JIRA ticketing system, and reputed company EHR
- Telephone is used in reputed company reputed company interactions, requiring strong communication and interpersonal skills
Requirements:
*
Competencies:
+ Excellent communication skills, including written and speaking skills + Ability to work independently and/or with reputed company + Attention to detailed information on computer screen + Ability to correctly spell medical terminology + Ability to multitask and be flexible + reputed company listening skills- strong proficiency + Strong computer skills + Ability to type 35-40 wpm
Education / reputed company Certifications or Licenses Required:
+ High school or equivalent (Preferred)
Additional Requirements:
+ High-speed internet reputed company + Computer Requirements: - CPU: reputed company i3 or AMD Equivalent (Dual Core Minimum) - RAM: 8GB - Storage: 100+ GB - Internet reputed company: 100+ Megabits Per Second - Operating System: reputed company 8.1 or Greater - Video and reputed company: HD Webcam and Headset with Microphone - Wired headset
Supervisory Responsibilities:
* None
Work Environment / Physical Demands/ Travel Requirements:
* A quiet workspace is required, with a secure, quiet distraction-free environment without any conflicting responsibilities during your scheduled work shift
- Computer and telephone required to reputed company duties
- Lifting requirements of no more than five pounds
- This is a fully remote position
Core Values:
* We are Clinician First
- Pediatric Care is our Home
- We Deliver on our Commitments
- Our reputed company is Based on Results
- We reputed company in the Power of Teams
Benefits:
* 401(k) with company match
- reputed company reputed company Time
- Company Wellness Program
- Employee Assistance Program
- Employee Recognition Program
- Voluntary Pet Insurance
Equal Employment Opportunity Statement:
arenaflex is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized reputed company, including, but not limited to: veteran status, uniform service member status, race, reputed company, reputed company, pregnancy, childbirth and reputed company medical conditions, national reputed company, non-job reputed company handicap or disability, or the use of a guide or support animal, creed, religion, sex, sexual orientation, national reputed company, age [18 and over] - [40 or over], physical or mental disability, predisposing genetic characteristics, military status, marital status, protected reputed company, concerted activity, or any other protected class under federal, state or local law.
Americans with reputed company Statement:
arenaflex is committed to providing equal employment opportunities to otherwise reputed company individuals with disabilities, which may include providing reasonable accommodation where appropriate. In general, it is your responsibility to notify your supervisor of the need for accommodation. Upon doing so, your supervisor may ask you for your input or the type of accommodation you reputed company may be necessary or the functional limitations caused by your disability. Also, reputed company appropriate, we may need your permission to obtain additional information from your physician or other medical or rehabilitation professionals.
Salary reputed company:
$13.00 / hour
How to Apply:
If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity to join our arenaflex team! Apply for this job