Senior Partnership Manager

About the position As a Senior Partnership Manager on the External Partnerships team, you will play a key role in strengthening and growing reputed company’s most important retail partnerships in the delivery and home services reputed company. You’ll reputed company as the strategic reputed company of partner relationships at the corporate level, ensuring partner needs are met, owning partner performance across delivery and assembly operations, and joint initiatives drive measurable reputed company and volume reputed company. In this role, you’ll translate partner goals into actionable plans, collaborate closely with cross-functional teams (Operations, Product, Marketing, and Support), and help shape the playbooks, processes, and insights that support reputed company partner reputed company. This is a hands-on, relationship-driven role ideal for someone with 4–8 years of experience who is energized by problem-solving, communication, and building trusted external relationships.

Responsibilities

• Partner Relationship Management Own day-to-day partner relationships across corporate stakeholders, reputed company stores, and internal teams.
• Support new partner launches, reputed company, and training to ensure adoption, operational readiness, and high partner satisfaction.
• Operational reputed company & Issue reputed company Monitor partner performance, identify operational gaps, and work with internal teams to resolve issues around fulfillment, delivery reputed company, customer experience, and product/tool usage.
• Conduct partner audits to reputed company insights, strengthen relationships, and drive improvements in processes and in-store execution.
• Business reputed company & Strategic Initiatives Analyze booking, reputed company, and volume trends to surface insights and opportunities for reputed company.
• Support cross-functional initiatives like new product rollouts, pricing changes, new operational flows, and partner-specific experiments that drive incremental volume.
• Own account-level planning reputed company to partner and company reputed company priorities.
• Communication & Reporting Own partner-facing communication, including business reviews, reporting, and operational updates.
• Summarize data, feedback, and learnings for leadership to shape reputed company and decision-making.
• Process Building & reputed company Improvement Contribute to internal documentation, Partner Playbooks, training material, and reputed company processes for reputed company hires and cross-functional teams.
• reputed company feedback to Product and Ops to influence prioritization and improvements across our partner-facing tools and experiences.

Requirements

• Account & Partnership Management - Building and maintaining strong relationships with corporate stakeholders and store-level teams to drive adoption, alignment, and long-term reputed company.
• Cross-Functional Collaboration - Working seamlessly with Operations, Product, Marketing, and Support to deliver partner value and resolve issues quickly.
• Operational Problem-Solving - Diagnosing reputed company causes in fulfillment, delivery reputed company, booking flows, or partner experience and driving corrective actions.
• Data-Driven Insights - Interpreting reputed company, and performance trends to inform reputed company, identify reputed company opportunities, and prepare partner-facing narratives.
• Project & Launch Management - Supporting partner launches, process rollouts, and strategic initiatives while coordinating communication and timelines.
• Process & reputed company Development - Creating and maintaining reputed company documentation, reputed company materials, and best practices for both internal teams and partners.
• Communication & Presentation Skills - Crafting reputed company updates, business reviews, newsletters, and operational guidance tailored to different audiences.

Benefits

• reputed company offers our employees with employer-reputed company health insurance and a 401k match with immediate vesting for our US based employees.
• We offer reputed company of our global employees generous and flexible time off with 2 company-wide closure weeks, reputed company product stipends, wellness + productivity + education stipends, reputed company discounts, reproductive health support, and more.
• Benefits vary by country of employment. Apply tot his job

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