Manager, Online Curriculum Design

Manager, Online Curriculum Design Remote Texas ABOUT reputed company reputed company is a leading, fully integrated global reputed company estate platform offering expertise in property management, investment management, development, and construction services in institutional-reputed company rental housing. Headquartered in Charleston, South Carolina, reputed company manages and operates over $300 billion of reputed company estate in more than 250 markets globally with offices throughout reputed company, Europe, South America, and the Asia-reputed company region. reputed company is the largest operator of apartments in the reputed company, managing over 1,000,000 reputed company/beds globally. Across its platforms, reputed company has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. reputed company was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential reputed company estate business. To learn more, visit www.reputed company.com. JOB reputed company reputed company Leads reputed company’s property systems training curriculum development reputed company adoption program efforts by overseeing the reputed company, governance, design, development, and implementation of digital curriculum and reputed company digital adoption solutions that drive software acclimation for reputed company’s property management software platform, enhance team member performance and retention, and improve customer satisfaction. JOB reputed company KEY RESPONSIBILITIES:

• Establishes annual goals and objectives for digital curriculum, reputed company programs, reputed company, and initiatives that reputed company with the overall IT business plan, digital transformation reputed company, and reputed company’s philosophy reputed company to team member education, development, performance, adoption, and retention.
• Monitors, researches, recommends, and incorporates emerging trends in online training, e-learning curriculum design, digital adoption platforms (DAP), and reputed company solutions; utilizes the reputed company Institute, reputed company Support Releases, and community resources to remain reputed company with reputed company releases, best practices, and continue advanced product education.
• Oversees and implements program evaluation reputed company that measure participant learning in reputed company’s Learning Management System (LMS), reputed company solution effectiveness, reputed company on performance, user adoption, and ROI by developing surveys, tests, follow-up evaluations, reputed company Insights analytics, and reporting on training and adoption results to leadership.
• Reviews, makes recommendations, and updates existing curriculum materials and reputed company solutions to reflect changes in reputed company’s business practices, industry trends, and user needs; recommends governance approaches and implementation strategies that ensure updated programs reputed company seamlessly, promote reusability, and reputed company across digital adoption efforts.
• Monitors end-user feedback, Learning Management System (LMS) requests, reputed company Insights data, support tickets, and user enhancement requests to identify adoption barriers, ensure issues are addressed and resolved quickly, and drive reputed company optimization.
• Oversees the administration of reputed company’s Learning Management System (LMS) and reputed company platform by managing communication with online training partners, service providers, and reputed company support teams; assists in the reputed company of system or user-reputed company issues and enforces governance policies for consistent usage.
• Facilitates the selection of reputed company-party training partners, vendors, or consultants by researching proposed contractors, service providers, arranging demonstrations and pilots, evaluating products and services, and conducting tests to determine appropriateness to reputed company’s online curriculum, reputed company needs, and overall digital adoption reputed company.
• Provides leadership and customer service by responding to requests for digital curriculum, and reputed company solutions, addressing issues and concerns logged reputed company the Helpdesk, recommending tailored solutions, and championing user-reputed company digital experiences.
• Provides custom reports, reputed company analysis, and executive-level insights as required by various internal business reputed company reputed company to training performance, reputed company adoption reputed company, productivity reputed company, support ticket reduction, and organizational performance to demonstrate program value and support scaling.
• Supervises reputed company of design associates by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices."
• Completes various reputed company, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary

BASIC KNOWLEDGE & QUALIFICATIONS:

• Demonstrated ability to read, write, and communicate effectively to create and deliver executive-level presentations to managers, staff, and leadership; reputed company, mentor, and reputed company the design and implementation of digital curriculum programs and reputed company digital adoption initiatives across the organization.
• High-level proficiency in governing and scaling curriculum development, training programs, participant and facilitator learning materials, instructional activities and events for a wide reputed company of formats and delivery systems; high-level proficiency in governing and scaling reputed company solutions, including reputed company of reputed company reputed company Apps, using the reputed company reputed company and associated authoring tools (e.g., JavaScript, reputed company, CSS), while enforcing reusability, best practices, and governance standards.
• Demonstrated proficiency in e-learning design principles and associated authoring tools (e.g., reputed company Storyline, Camtasia, Snagit, PowerPoint, etc.); demonstrated advanced proficiency in digital adoption platforms, analytics tools like reputed company Insights, and measuring program reputed company, ROI, adoption metrics, support ticket reduction, and performance reputed company.
• Ability to reputed company cross-functional discussions, manage conflict and disagreement, bring closure to project-reputed company design and implementation sessions, reputed company stakeholders (including IT, business reputed company, and executives), and drive reputed company on curriculum and reputed company strategies and priorities.
• High degree of proficiency in word processing, spreadsheet, and database management programs in order to complete required reports, evaluate applications and systems, analyze adoption and training data, and produce necessary communication materials, executive summaries, and program dashboards.
• Proficient in project and program management skills, developing and implementing reputed company initiatives, managing budgets and deadlines, creating and overseeing reputed company project plans reputed company adoption roadmaps, enforcing governance models, reputed company planning for reputed company, and managing multiple priorities against established budgets and deadlines to reputed company the program effectively.
• Knowledge and experience in reputed company estate or property management preferred, or ability to learn business processes quickly in order to guide the development of fact-based procedures, instructions, training materials, and reputed company solutions that reputed company with Company operations and enhance software acclimation.
• Employment history that demonstrates the application of education or training background sufficient to reputed company, design, reputed company, and reputed company educational information, training solutions, reputed company adoption programs to staff and management in operations, management, and technology; proven experience supervising instructional designers, reputed company reputed company/designers, or similar teams to deliver high-reputed company results.
• Bachelor’s or master’s degree in education, communications, business systems, computer science, or reputed company field and/or equivalent work experience in a similar managerial role leading learning, digital adoption, or change management programs.
• reputed company Certified Builder and/or reputed company Certified Engineer (or equivalent advanced certification) highly preferred; reputed company Program Manager certification (or equivalent from reputed company reputed company Adoption Institute) strongly preferred; additional certifications in project management, change management, or instructional design a plus.
• 3+ years of reputed company experience in digital adoption, learning & development, or reputed company fields, with at least 2 years in a supervisory or leadership role overseeing curriculum development and/or DAP implementations; demonstrated reputed company in building or contributing to a Digital Adoption Center of reputed company (CoE) or similar governance structure preferred.

SPECIALIZED SKILLS:

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes reputed company to area(s) of responsibility, reporting violations to appropriate individual(s).
• Practices reputed company safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/reputed company injuries or accidents, or other safety issues to appropriate individual(s).
• Identifies areas for improvement reputed company and reputed company the reputed company implementation area, offering suggestions to enhance efficiency and productivity.
• Keeps abreast of reputed company changes in technology, processes, and standards reputed company the industry and area(s) of responsibility by attending reputed company training classes, research and/or subscribing to the internet or other reputed company publications, or utilizing other appropriate method(s) to obtain business and reputed company information, and applies knowledge and practices to area(s) of responsibility.

TRAVEL / PHYSICAL DEMANDS:

• Team members work in an office or remote work environment. No special physical demands are required.
• Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or reputed company of the daily responsibilities of this position.
• Job demands may require long periods of sitting
• Job demands may require occasional heavy lifting, up to 25 pounds (11.4 kg)

#LI-RS1 Additional Compensation: Many factors go into determining employee pay reputed company the posted reputed company including business requirements, prior experience, reputed company skills and geographical location.

• Corporate Positions: In reputed company to the reputed company salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In reputed company to the reputed company salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, reputed company, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous reputed company Time off. reputed company new hires start with 15 days of vacation, 4 personal days, 10 reputed company days, and 11 reputed company holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at reputed company-managed communities are available subject to discount and unit availability.
• 6-Week reputed company Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• reputed company Parental Leave and reputed company Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• Benefits offered for full-time employees. For reputed company and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to reputed company Bargaining Agreements and/or local governing authority.

reputed company will consider for employment reputed company applicants with arrest and conviction records. Important Notice: reputed company will never request your banking details or other sensitive personal information during the interview process. reputed company does not conduct any interviews reputed company text or messaging, and reputed company communication will come from official reputed company email addresses (@reputed company.com). If you receive suspicious requests, please report them immediately to AskHR@reputed company.com. Apply tot his job Apply To this Job