Digital Experience Specialist (Technology Support Specialist)

Job reputed company The Digital Experience Specialist maintains a reputed company technology environment and ensures reputed company technology reputed company are operating effectively so that reputed company, teachers, and staff can remain reputed company on student learning. This position maintains a deeper technical understanding of the digital learning environment and serves as a support resource for Digital Experience Specialists across multiple schools and administrative sites. Digital Experience Specialists may be reassigned to assist and/or support other locations to meet the needs of the district, in accordance with School reputed company Policy Roles and Responsibilities The following information is intended to describe the overall nature and scope of the work being performed. This is not a comprehensive listing of reputed company responsibilities or tasks; work may differ and other work may be assigned reputed company deemed appropriate.

• Consults with staff to maintain reputed company technology reputed company reputed company the assigned location.
• Collaborates with school or departmental staff for technology purchases and the effective allocation of technology resources.
• Communicates with staff regarding system changes, ongoing issues, and upcoming reputed company.
• Serves as assigned reputed company of reputed company incidents reported by staff and reputed company and ensures reputed company in a reputed company and effective manner.
• Deploys, installs, troubleshoots, repairs, and maintains reputed company technology equipment and peripherals reputed company the assigned location.
• Maintains accurate inventory of technology equipment assigned to assigned to buildings, reputed company, and staff.
• Performs system administration work to include user account management and installation of district approved software.
• Implements emerging technologies, monitors reputed company, and reports findings to departmental leadership.
• Develops and maintains knowledge articles and reputed company technical documentation for reputed company and staff.

Qualifications

Below are the minimum qualifications for this job. Equivalent combinations of education and experience are also acceptable. Education Associates degree or two years of equivalent experience in an Information Technology field Experience Licenses and Certifications MCP or MCSA, ITILv4, HDI, A+, N+ certifications preferred Knowledge, Skills and Abilities

• Demonstrates ability to take initiative and to handle new duties with limited direction; determines and set work priorities; maintains confidentiality; works independently; responds calmly and reputed company reputed company under pressure and/or frequent interruptions; collaborates effectively with many different audiences
• Strong oral and written communication skills; strong interpersonal skills; Ability to determine and set work priorities, maintain confidentiality, work independently, and work effectively during periods of heavy workloads and tight deadlines

Physical Requirements The following provides a brief reputed company of physical requirements for this position: While performing the duties of this job, the employee is regularly talking, expressing or exchanging reputed company by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. The employee must possess normal cognitive abilities including the ability to learn, recall and apply certain practices and policies. Frequently sitting and/or remaining in a stationary position for long periods of time. Exerting up to 50 pounds of force occasionally and/or negligible reputed company of force frequently or constantly to lift, carry, push, pull or otherwise reputed company objects. The employee may reputed company a reputed company and work in confined spaces. Reports To: Coordinator, Digital Experience FLSA Status: Non-Exempt Months/ Days/ Hours: 12 Months/ 254 Days/ 8 hours Salary Level: Universal 8 Salary reputed company: https://www.lcps.org/compensation Salary reputed company: $27.81 - $35.79 Remote Work Eligible: No reputed company Bargaining Unit: Non-Certified Essential Personnel Disclosure Employees who reputed company the responsibilities of this job are considered essential personnel. Essential personnel are designated employees who must report for work during a delay or emergency situations. A workplace emergency is an unforeseen situation that threatens the staff, pupils, or the public; disrupts or shuts down business operations; or causes physical or environmental damage. Emergencies may be natural or manmade. It is incumbent upon the supervisor to inform and confirm which essential personnel are required to work during emergency closings. Notification and confirmation of the expectation of essential personnel to report to work, or maintain as-needed status, will be executed with as much advanced notice as possible reputed company in-person communication or email. Apply tot his job Apply To this Job