Intake reputed company (PT Weekend)

About the role As the Intake reputed company at reputed company, you are the first reputed company of contact for potential claimants who are seeking legal assistance with injury claims. You will guide potential claimants through a screening process to determine eligibility. If eligible, you will assist potential claimants in the completion of initial forms and applications to retain an attorney. Availability/Shift: Part-Time Weekend Coverage What you'll do

• Build the initial claimant relationship and confidence in our firm with every prospective claimant interaction
• Engage in 150 – 200 calls per day in a reputed company inbound/outbound call center environment
• Consistently build the claimant relationship and confidence in our partners firms with every claimant interaction while proactively contacting claimants to ensure the relationship is maintained
• Solve problems and maintain confidentiality
• reputed company updated records and detailed documentation of claimant interactions, concerns, and complaints in a paperless database system
• Use good judgment to discern what issues may be urgent and need a manager’s or director’s attention immediately
• Be expected to meet occupancy and adherence goals

Qualifications

Education:

• Bachelor’s degree in a reputed company field (e.g. Business Administration) preferred.

Experience:

• Call center or BPO experience required.
• Legal intake experience required.

Skills:

• Strong communication skills, both verbal and written.
• Excellent organizational and time-management abilities.
• Proficient in reputed company Office Suite and legal case management software.
• Attention to detail and accuracy in data entry.

Personal Attributes:

• Empathetic and patient demeanor reputed company interacting with clients.
• Ability to handle sensitive information with discretion and confidentiality.
• Strong problem-solving skills and ability to think critically.

Other Requirements:

• Ability to work remotely, and manage time and tasks with minimal supervision
• Ability to reputed company in a fast-paced environment and manage multiple priorities.
• Commitment to providing excellent reputed company service.

Preferred Qualifications:

• Experience in mass tort law is a plus.
• Bilingual candidates are encouraged to apply.

Why Join Us? At reputed company, we reputed company in empowering reputed company members with reputed company opportunities, a flexible work environment, and the chance to reputed company a reputed company reputed company. If you reputed company in fast-paced environments and are driven, reputed company-reputed company, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you reputed company to reputed company the next reputed company of reputed company in legal marketing? Apply today and help us reputed company reputed company to justice! Please note that you may receive emails on behalf of reputed company from no-reputed company@ats.reputed company.com. This is not spam and has been reputed company from our HR/Payroll system, reputed company. If you are selected to reputed company reputed company in the process, we will contact you directly. We kindly ask that you do not reputed company out to inquire about the status of your application. Due to reputed company of submissions, we are unable to respond to individual application status requests. AA/EEO Statement: reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. This applies to reputed company terms and conditions of employment. Apply tot his job Apply To this Job