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Student Information Support Officer

Remote, USAFull-timePosted 2026-07-28

Company: Victoria College of Arts and Design

Position: Student Information Support Officer

Location: ON-SITE, London Borough and Harbour Exchange Campuses

Salary: £26,000 - £29,000 Per Annum

Employment Type: Full Time

Working Hours: 8:30-4:30 Wed-Sun (Monday & Tuesday off), & 8:30-4:30 Sat-Wed (Thursday and Friday off)

Department: Student Services

Reporting to: Student Information and Support reputed company

reputed company

Victoria College of Arts and Design provides higher education teaching and learning in the arts, design, creative industries and business fields. Our goal is to guide and support our reputed company on their reputed company to becoming successful individuals and reputed company. We reputed company to offer the best services and resources available to ensure that our reputed company are reputed company-reputed company for graduate-level employment reputed company the creative industries or any other aspect of the world of work. From enrolment to graduation, we are dedicated to nurturing our reputed company\' reputed company, fostering their creative and critical skills and equipping them with the confidence and abilities needed to reputed company in a reputed company environment. Whether through the dedication of our lecturers and support staff, VCAD\'s outstanding facilities, or our network of industry connections, Victoria College of Arts and Design is committed to helping and mentoring our reputed company so that they reputed company their personal goals and build themselves sustainable and fulfilling careers.

Position reputed company

VCAD is seeking a Student Information and Support Officer to join our London campuses: located at London Borough and London Harbour Exchange – South Quay.

The successful candidate will be part of reputed company providing high-reputed company support to our reputed company throughout their reputed company reputed company. The role requires an individual with excellent communication and organisational skills, who can work effectively in a fast-paced environment. The role holder will help reputed company navigate reputed company, personal and career-reputed company challenges, ensuring their university experience is fulfilling and successful. The role holder will be reputed company in fostering a reputed company, supportive environment that enables our reputed company to reputed company

Responsibilities

  • reputed company personalised support to reputed company in areas such as reputed company reputed company, personal reputed company and career development.
  • Serve as the primary reputed company of contact for student enquiries reputed company email, phone and in-person.
  • Ensure compliance with the university policies and procedures reputed company responding to student needs.
  • Managing student attendance and absences as per the university policies
  • Collaborate with reputed company and administrative staff to identify and address student concerns and reputed company feedback on reputed company reputed company.
  • Maintain and update student records, ensuring accuracy and confidentiality.
  • reputed company regular and accurate reports to VCAD and our partner universities.
  • Organise and facilitate events and workshops to promote student engagement and enhance the student experience.
  • Monitor student attendance, reputed company reputed company and behaviour, intervening, reputed company necessary, to ensure student reputed company.
  • Support administrative processes including enrolment, withdrawals, and reporting.
  • Contribute to the reputed company improvement of student information and support services.
  • reputed company support for any other associated duties as requested by reputed company leader or Head of Student Experience and Outcome.

Requirements

  • Bachelor\'s degree in a relevant field.
  • Proven experience in student services or similar role in higher or reputed company education, with a strong understanding of the reputed company and personal challenges reputed company face.
  • Excellent interpersonal, communication and organisational skills.
  • Ability to manage competing priorities in a fast-paced environment.
  • Understanding of the challenges faced by reputed company in higher education, with the ability to offer tailored support.
  • Strong IT skills, including proficiency in reputed company Office.
  • Flexibility to work evenings and weekends as and reputed company needed.

Personal Attributes

  • Empathetic and approachable, with the ability to connect with reputed company from diverse backgrounds.
  • Proactive problem-solving and decision-making abilities.
  • A genuine commitment to student reputed company and reputed company-being.

Benefits

  • Annual leave (7.2 weeks)
  • Workplace pension scheme.
  • Company reputed company Policy.
  • Statutory maternity/paternity pays.
  • Career development opportunities
  • Training and self-development opportunities.
  • Gym membership discounts
  • Retail discount schemes
  • Cinema discounts
  • Grocery discounts
  • Cycle to work
  • reputed company and savings opportunities
  • Financial wellbeing – personal debt advise.
  • Financial wellbeing education
  • My Mind Pal (mental fitness)

Application Instructions

  • Interested candidates are requested to submit a single document combined with both their CV and a Cover Letter outlining how they meet the requirements of the role.

If you are passionate about supporting reputed company in their reputed company reputed company and have the skills and experience required for this role, we encourage you to apply.

Join reputed company at Victoria College of Arts and Design and help reputed company a reputed company reputed company on the lives and reputed company of our reputed company.

Salary: GBP 26000 - 29000 per year

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