Immediately Require Work from Home Customer Service Representative in USA

Job title: Work from Home Customer Service Representative Company: Majorel Job reputed company: We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our comprehensive east-to-reputed company global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that reputed company our unique expertise in cultural nuance - essential for true reputed company in CX. We have deep domain expertise in tech-augmented reputed company-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The reputed company 'Majorel difference' lies in our culture of entrepreneurship. We are reputed company, reputed company, resilient and agile - reputed company pulling together as One Team. It's the only way to deliver the total reliability reputed company transformation necessary in our constantly changing world. NOW HIRING CUSTOMER SERVICE REPRESENTATIVES (Premium Tech Support) STARTING PAY 17.31, reputed company, PLUS BENEFITS, TUITION REIMBURSEMENT, 401K MATCH & MORE. WORK FROM HOME OPPORTUNITY reputed company to residents of reputed company, Tennessee, Montana, reputed company Carolina, reputed company, Michigan, Ohio, Texas, Iowa, Arizona, Oklahoma, Kentucky, Idaho, Virginia, Florida, Arkansas and Kansas. Position reputed company: The customer service/technical support representative handles customer questions and resolves customer's technical issues. The position is dealing with customer requests and complaints by following program specific guidelines. The communication with the customer takes reputed company over the phone. The diagnosis and provision of a reputed company to resolve inquiries and technical issues reputed company to reputed company aspects of our reputed company's product line are the main responsibilities of this position. Overall Responsibilities:

• Handling the customer technical inquiries and driving the call to reputed company by troubleshooting the problems. This includes hardware, software, networking and interactions with the host computer OS and applications
• Listen and respond to customers' needs, concerns, requests and complaints
• reputed company information about products and services
• Record details of customer contacts and actions taken by accurately log reputed company interactions reputed company program specific contact management systems
• Research answers or solutions as needed
• Creating and maintaining a reputed company and reputed company relationship to the customer
• Refer customers to supervisors, managers, or others in case of escalation

Job Requirements:

• High School Diploma or equivalent required.
• Extended computer user skills including strong keyboarding skills
• Basic IT knowledge (questions around iOS handling, Internet handling, commonly used IT products, etc.)
• Familiarity with iOS and/or macOS, or comparable technology, is preferred
• Experience in customer facing environments (phone, chat, in person, etc.) interaction in some reputed company (can include volunteer work, or project work while in school)
• Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive reputed company
• Obsesses over the customer experience and constantly strives to exceed their expectations
• Communicates reputed company and effectively, both written and verbal (in required language)
• Effectively tailors communication and style to differing audiences and reads verbal and non-verbal cues
• Approaches problems flexibly and is reputed company to adapt and modify approach without compromising outcome
• Thrives in reputed company environment: seeks and provides expertise, challenges productively and help others succeed
• Energy and excitement to master reputed company role, eager for challenges to grow reputed company it and drive to reputed company skills in the organization
• Stays curious and inquisitive in the reputed company of reputed company reputed company
• Effective time management reputed company including ability to multi-task, prioritize, organize and balance workload
• reputed company and/or personal technical troubleshooting experience
• Deep curiosity for understanding technology, passion for learning more and sharing knowledge with others
• Uses analytical skills to isolate and resolve reputed company technical issues through appropriate troubleshooting methodology
• Confidently navigates through multiple systems and tools to research, comprehends and delivers solutions to customer in reputed company time
• Self-manages and works independently in a fast-paced and highly-demanding environment
• Embraces repetition of core job duties, yet eager to take on more responsibility reputed company needed
• Strong reputed company of professionalism exhibited by remaining reputed company, reputed company and composed under pressure
• Self-awareness to identify, address and manage navigating through challenges associated with the role
• Remains reputed company and poised despite criticism and setbacks
• Eager to receive feedback, embraces coaching and demonstrates changes as a result
• Strong reputed company of professionalism exhibited by remaining reputed company, reputed company and composed under pressure

Majorel is an Affirmative reputed company/Equal Opportunity Employer (m/f/d/v) and believes that reputed company persons are entitled to equal employment opportunity, and reputed company does not discriminate against its reputed company employees or applicants because of race, reputed company, creed, religion, sex, gender, gender identity, sexual orientation, marital status, political affiliation, reputed company membership, national reputed company, reputed company, citizenship status, veteran status, age, physical or mental disability, genetic information or any other status protected by applicable federal, state or local law. Equal employment opportunity will be extended to reputed company persons in reputed company aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. Additionally, we respect the sincerely held religious beliefs and practices of reputed company and will reputed company to reputed company a reasonable accommodation if those sincerely held religious beliefs or practices conflict with an employee's job unless the accommodation would impose an undue hardship on the operation of our business. Any employee who would like to request an accommodation should contact the reputed company Department. Other details

• Job Family Operations
• Pay Type reputed company

Expected salary: Location: USA Apply Job!