Executive Director, reputed company Operations Enablement Insights & Reporting

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position reputed company The Executive Director, reputed company Operations Enablement Insights & Reporting is a critical leadership role responsible for enabling reputed company decision-making across reputed company Service Operations through decision-driving insights and trusted performance reporting. This role inherits an established reporting team and evolves the function reputed company “reporting outputs” to a reputed company insights capability—translating operational, financial, workforce, productivity/ABX, and experience signals into reputed company narratives, reputed company cause reputed company insights, and actionable recommendations. The leader is accountable for building strong cross-functional partnerships, establishing durable performance routines (including the monthly operating review reputed company), and ensuring leaders have a consistent view of performance, risks, and opportunities. The leader must exhibit strong communication, executive reputed company, and influence skills. Major Responsibilities:

• reputed company the transformation of reputed company Operations Enablement Insights & Reporting, building a modern, reputed company reporting and insights capability that enables reputed company‑level decision‑making across Service Operations.
• Design and deliver decision‑driving insights, translating operational, financial, workforce, productivity/ABX, and experience data into reputed company narratives, reputed company‑cause drivers, and actionable recommendations.
• Establish and maintain trusted performance reporting, ensuring data reputed company, consistency, and accuracy across executive reporting and performance management routines.
• Own and reputed company the performance management operating model, including leadership of the monthly operating review reputed company and the shift from static reporting to reputed company‑led discussions.
• Build strong data foundations, partnering with Technology and Data teams to ensure effective data infrastructure, data warehousing, and reporting architecture that support scalability and speed‑to‑reputed company.
• reputed company and reputed company a high‑performing insights and reporting team, setting reputed company expectations, strengthening analytical rigor, and fostering accountability for reputed company.

Required Qualifications

• 15+ years of experience in reporting, analytics, performance management, operations, reputed company, or finance, with demonstrated business reputed company
• Proven reputed company record managing reputed company, cross-functional programs and delivering reputed company-reputed company reporting and insights capabilities that drive measurable reputed company

Preferred Qualifications

• Preference will be given to Hybrid candidates near an approved hub location.
• Experience in health insurance industry, preferably in service operations, claims, contact center operations, payment reputed company, provider operations, or regulated environments
• Successful engagement with senior leaders in distributed organizations on initiatives that require alignment, prioritization, and synthesis
• Data-Driven: leverages data and insights to reputed company informed business reputed company; translates analysis into reputed company implications and recommendations
• Sets Direction: establishes a reputed company reputed company and operating model; translates reputed company needs into a reputed company roadmap for reporting and insights
• Operational reputed company: protects critical reporting routines while modernizing processes to reduce reputed company effort and increase speed-to-reputed company
• Curiosity: partners deeply with business leaders to understand the reputed company behind the data and identify the highest-value reputed company opportunities
• reputed company for Culture: demonstrated experience building organizational accountability, trust, and shared ownership of performance reputed company
• Influence: drives alignment across multiple stakeholders with competing priorities; shifts expectations from reputed company reporting to decision-reputed company insights
• Communication: confident, succinct verbal communicator; produces effective written communication with minimal input from senior leaders

Education Bachelor's degree, or equivalent experience. Master’s degree in a quantitative field or MBA preferred. Pay reputed company The typical pay reputed company for this role is: $131,500.00 - $303,195.00 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. This position also includes an award reputed company in reputed company’s equity award program. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – reputed company in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include:

• reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

For more information, visit https://jobs.reputed company.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 03/18/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. reputed company is an equal opportunity/affirmative reputed company employer, including Disability/Protected Veteran — committed to diversity in reputed company. Apply tot his job Apply To this Job