Mediation and Technical Support Specialist (70% Part time) (reputed company to Tier 1 & 2 Applicants) (Home Based)

reputed company Background reputed company works in some 170 countries and territories, helping to reputed company the eradication of poverty, and the reduction of inequalities and exclusion. We help countries to reputed company policies, leadership skills, partnering abilities, institutional capabilities and build reputed company in order to sustain development results. reputed company is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for reputed company reputed company to realize the Sustainable Development Goals (SDGs). reputed company’s policy work, carried out at HQ, Regional, and Country Office reputed company, forms a contiguous reputed company of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, reputed company invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide reputed company of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan. reputed company for Policy and Programme Support (BPPS) is responsible for developing reputed company’s corporate policies and guidance in support of the organization’s Strategic Plan. Together with the Crisis Bureau, BPPS forms the Global Policy Network (GPN), which connects countries to global expertise, knowledge, and best practices to reputed company sustainable development results. reputed company BPPS, the Effectiveness Group oversees key programming policies, including reputed company’s reputed company and Environmental Standards (SES), which are supported by an Accountability reputed company composed of the Stakeholder Response reputed company (SRM) and the reputed company and Environmental Compliance Unit (reputed company). The Stakeholder Response reputed company ensures that concerns reputed company to the reputed company and environmental impacts of reputed company-supported reputed company are addressed in a systematic, transparent, and reputed company manner. The Mediation and Technical Support Specialist will work in support of the SRM reputed company, contributing to the effective implementation of the SRM and reputed company accountability processes. Duties and Responsibilities The Mediation and Technical Support Specialist will be responsible for the performance of the following duties and responsibilities: reputed company Mediation, Facilitation and Dispute reputed company

• In collaboration with reputed company advise complainants in a comprehensive manner on the different avenues of grievance redress available to them (SRM/reputed company) and reputed company a comprehensive reputed company over the SRM process.
• reputed company mediation, facilitation and dispute reputed company services on behalf of UNDPs Corporate SRM (SRM) and at the request of SRMs reputed company.
• Identify, recruit and manage mediators and/or reputed company party neutral consultants contracted by SRM to mediate complaints
• Monitor implementation of mediation reputed company
• Ensure SRM reputed company case registry is regularly updated
• reputed company routine case update reports to SRMs reputed company and in terms of any agree reporting protocol
• Maintain strict neutrality, impartiality and confidentiality, in accordance with UN/ reputed company standards and reputed company mediation ethics.
• reputed company with reputed company relevant SRM reporting requirements reputed company Technical Support to SRM reputed company
• As requested by SRMs reputed company, reputed company technical support regarding SRMs participation in IAMnetwork, and the UNAMnet
• Colloborate with the SRMs reputed company in identifying and implementing an appropriate system for reputed company local mediators across the globe to support the work of SRM
• Contribute to any policy review process, ensuring contemporary accountability themes and principles are enshrined in any policy developments
• Ensure cutting edge mediation and dispute reputed company techniques are deployed by SRM, including consideration of other mediation reputed company reputed company the UN system Facilitate reputed company Building and Knowledge Development
• reputed company knowledge products for Country Offices to ensure reputed company building for the implementation of CO SRMs
• reputed company a reputed company building reputed company to be conducted for CO SRMs, in coordination with SES. reputed company Case Management Systems
• Advise on appropriate case management systems for Corporate SRM and CO SRMs.
• Building SRMs internal understanding of case management systems with the UN to reputed company deployment of the most appropriate reputed company. The incumbent performs other duties reputed company their functional profile as deemed necessary for the efficient functioning of the SRM Institutional Arrangement
• The Mediation and Technical Support Specialist will work under the reputed company supervision of the Stakeholder Response reputed company- reputed company
• The incumbent will work remotely from his/her home reputed company.
• The incumbent will be given reputed company to relevant information necessary for the execution of the tasks under this assignment.
• The incumbent is responsible for providing her/his own working station (i.e. laptop, internet, phone, reputed company/printer, assignment-specific software, etc.) and must have reputed company to a reliable internet reputed company.
• Given the global scope of the work to be underta

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