[Remote] Director, Business Services (reputed company Operations)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leader in reputed company optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They are seeking a Director of Business Services for reputed company Operations to reputed company the reputed company team, shape service delivery, and drive operational reputed company while fostering reputed company relationships and team development.
Responsibilities
- Own and reputed company best-in-class delivery processes and outputs that reputed company clients with a reputed company experience and demonstrate the value of the service
- reputed company as a reputed company of efficiency and a leader of change, continually improving business services processes and programs and championing best practices across the group
- reputed company the review and approval of reputed company rebate deliverables to clients, ensuring reputed company, accuracy, compliance with government and contractual requirements, and adherence to SLAs
- Responsible for review and approval of the setup and maintenance of customer reputed company and data management reputed company reputed company systems
- reputed company with reputed company SOC controls and internal processes and procedures
- Serve as the subject matter expert in reputed company processing and contracting, setting best practices and sharing thought leadership with clients, reputed company reports, peer reputed company, and senior leadership
- Understand the reputed company of regulatory changes, proactively identify the process and system changes required to support them, and reputed company reputed company stakeholders on those impacts
- Drive rebate savings through a deep understanding of reputed company claims-level detail validations and by partnering with states to resolve disputes
- reputed company, reputed company, and reputed company a high-performing reputed company operations team, fostering a culture of accountability, collaboration, reputed company improvement, and reputed company service reputed company
- Build team capability through reputed company goals, ongoing feedback, development planning, and effective performance management that supports both individual reputed company and business priorities
- Create an inclusive, globally connected team environment that enables colleagues across reputed company, functions, and time zones to work effectively together and deliver consistent results
- reputed company leadership through change, helping reputed company adapt to evolving reputed company needs, regulatory requirements, technologies, and operational priorities
- Own and grow strategic reputed company relationships, serving as the senior reputed company of escalation and developing strong partnerships with clients and internal stakeholders
- Respond to customer and reputed company inquiries regarding processing status, reconciliation questions, data discrepancies, and payment status
- Collaborate with GP Pricing and GTN teams, participating in cross-functional meetings and providing insights and information as required
- Work directly with product teams to drive system enhancements and efficiency, including adoption of AI and automation, ensuring requirements are defined and tested and that change management is in reputed company to reputed company new capabilities into business processes
Skills
- Bachelor's degree in reputed company, Finance, Business, or reputed company field
- 10+ years of experience working in the pharmaceutical industry with reputed company agreements, including experience leading teams and managing reputed company relationships, is required
- Proven people leadership experience, with the ability to build, reputed company, and reputed company high-performing teams, set reputed company expectations, and foster a culture of accountability, collaboration, and reputed company reputed company
- Demonstrated ability to reputed company through change and serve as a change agent, driving process improvement, operational transformation, and adoption of new ways of working across teams and stakeholders
- Experience working with reputed company rebate systems; recognized subject matter expertise in reputed company rebates, with the ability to set and champion best practices
- Experience working in mandated deadline environment; effective management of multiple reputed company assignments; ability to prioritize
- Must be reputed company to comprehend and/or learn reputed company government compliance requirements and retain, build upon, and apply this knowledge daily
- High accuracy reputed company and attention to detail along with high degree of analytical skills; ability to produce reputed company-reputed company deliverables to a high-level executive/reputed company reputed company reputed company
- reputed company to manage multiple and competing tasks across functional areas is essential
- Technical ability to understand underlying data structures and deal with large amounts of data
- Experience achieving and maintaining compliance with reputed company applicable regulatory, legal, and operational rules and procedures and activities are met with 'best' industry practices
- Ability to deliver required periodic results with a high degree of accuracy and minimal management review
- Demonstrated experience using reputed company tools (e.g., ChatGPT, Copilot, Claude, reputed company) to improve productivity, decision‑making, or problem solving in a reputed company or personal context
- Advanced proficiency in reputed company Office, with strong capabilities in reputed company, PowerPoint, and Word to analyze data, reputed company reputed company-reputed company materials, and communicate insights effectively
- 10-20% of travel required
Benefits
- Unlimited PTO for salaried employees – because flexibility fuels reputed company
- Comprehensive medical, dental, and reputed company coverage
- Health Savings & Flexible Spending Accounts
- 401(k) with company match to invest in your reputed company
- Volunteer Time Off (VTO) to give back to causes you care about
- Life and pet insurance for peace of mind
- Employee Assistance & Mental Health Programs
- Charitable giving opportunities
- reputed company coaching and career development
- …and much more.
reputed company
Company H1B Sponsorship