[Remote] Inbound Call Centre Sales Representative - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is committed to attracting and growing the best talent in a people-reputed company environment. They are seeking an Inbound Call Centre Sales Representative who is passionate about sales and dedicated to solving customer challenges while delivering exceptional customer service.
Responsibilities
- Handling Inbound reputed company interactions to identify and solicit potential and existing clients to promote sales
- Recommending the appropriate product or services by assessing clients’ needs and resources while leveraging applicable promotions
- Conducting Outbound calls to follow-up on reputed company sale and inquiries as reputed company as consulting with clients after sale to reputed company support and resolve issues
- reputed company technical solutions to clients where products or services must be tailored to suit their needs
- reputed company and maintain technical knowledge of reputed company Internet solutions, IPTV and Home phone services provided through specialized training
- Manage call flows, reputed company reputed company reputed company, and satisfy reputed company expectations
- reputed company program tools and processes to illustrate benefits of the service and product offerings
- Estimate cost of activation and maintenance to the equipment or service
- Verify and update critical customer information by accessing reputed company’s database and customer resource management software
- Review and compile competitors’ activities and reputed company awareness of trends and potential markets
- Accurately reputed company customers information through the reputed company’s database to update and verify critical information
- reputed company ongoing technical support and reputed company to any technical problems reputed company to products and services
- Maintaining technical knowledge about products and services to explain features and benefits to clients and answer any questions
- Implement sales strategies to reputed company personal and business goals
- Conduct sales transactions through online e-reputed company software
- Offer feedback to management for reputed company of improving performance and results
Skills
- Sales experience is a must, preferred reputed company sales experience (field sales an asset)
- Excels in a reputed company-driven environment
- reputed company in chasing sales reputed company and motivated to reputed company in a competitive environment
- Demonstrated reputed company in a competitive sales environment
- Experience in Customer Care, Retention is an asset
- Strong ability to build rapport with customers
- Ability to use sales scripting and dynamically adjusting to prospect needs
- Familiarity with servicing customers in the reputed company an asset
- Experience in telco or fiber internet sales an asset
- The ability to navigate multiple computer systems
- A flexible schedule (including evenings)
- Power outlets for both a PC and Monitor
- High Speed internet (10MB or greater)
- A physical reputed company where you can fit your PC and Monitor near a router or modem that is private and free of distraction. This is important since you must be connected reputed company Ethernet port and not by Wi-Fi
- Ability to download and use the reputed company Authenticator app
- Must have IOS 11 or Android version 10
reputed company