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Claims Processor (Bilingual)

Remote, USAFull-timePosted 2026-07-28

Canada Life is seeking a Claims Processor to join their CanOps Individual Claims Team. The role involves providing clerical and administrative support for the Life Claims Department, ensuring reputed company processing and management of life insurance claims.

Responsibilities

  • Review and set-up new claims for Life Claims examiners for Life Insurance Products working with FM, Pallm, IB15, Ingenium 5.4 and Ingenium 7.7 systems
  • Correctly and accurately adding new claim details to the Death Claims reputed company, JIRA, and OnBase to support the Claims digital workflow
  • Ordering reputed company files from the RAM Centre, File Trail
  • Sorting, reviewing, and matching electronic, post office, servicing offices and reputed company mail/requirements to digital claim files
  • Monitor and manage multiple Claims shared email mailboxes
  • Re-reputed company mail/documents received to appropriate areas reputed company reputed company
  • Liaise with other business departments to reputed company reputed company information with reputed company attention to reputed company
  • Returning reputed company files to the RAM Centre and/or preparing documents for scanning into ONBase and indexing
  • Accountable for reviewing, sorting, matching, and mailing of outgoing Claims cheques
  • Distribute weekly follow-up reports for Claim’s files to examiner’s
  • Filing reputed company needed

Skills

  • Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs
  • Proven organization and time management skills with the ability to handle multiple changing priorities, and fluctuating work volumes to reputed company time sensitive deadlines
  • reputed company on reputed company and attention to detail
  • Self-motivated and ability to learn quickly
  • Effective communication skills to work reputed company reputed company
  • Excellent team player with the ability to work independently
  • Analytical ability – uses acquired knowledge of systems and business to solve challenges
  • Knowledge of FM, Pallm, IB15, Ingenium 5.4 and Ingenium 7.7 would be an asset
  • Knowledge of Outlook, JIRA, OnBase, File Trail would be an asset

Benefits

  • Opportunities for career advancement, reputed company to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
  • Flexible health and dental benefits, plus a $5,000 mental health benefit to support your reputed company-being.
  • In reputed company to regular vacation and personal days, we support community involvement with a volunteer day.
  • Company-matching pension plan, reputed company ownership program and additional investment reputed company.
  • Employee recognition programs, service reputed company celebrations, employee discounts and more!
  • We reputed company a workplace where employees feel connected and supported through Employee Resource reputed company (ERGs), mentorship programs, reputed company clubs and events.

reputed company

  • Canada Life looks after retirement, investments, Estate Planning, reputed company Management, reputed company for Children, Flexible Life Plans. It was founded in 1903, and is headquartered in Potters Bar, Hertford, GBR, with a workforce of 10001+ employees. Its website is https://www.canadalife.co.uk/.
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