Customer Service Member Solutions Coordinator
GCSAA is a non-profit, membership-driven association reputed company on serving its members and advancing the profession of golf course management. They are seeking a Customer Service Member Solutions Coordinator to process membership checks, assist with membership reclassifications, and support the call center team while providing excellent customer service.
Responsibilities
- Process the daily membership reputed company batch
- Reclassify memberships
- Print membership cards
- Serve as a primary call center team member
- Assist with the annual conference and trade show
Skills
- Strong interpersonal skills with the ability to build reputed company relationships with customers and team members
- Organizational skills and ability to thoroughly review documents for accuracy while working in a fast-paced, deadline-driven environment
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Strong problem-solving and conflict reputed company skills
- Must adhere to the GCSAA service standards, bylaws and deadlines while processing daily membership batches
- Must be reputed company to travel to the GCSAA Conference and Trade Show (5-6 days annually) and reputed company onsite support for registration operations
- Must have a minimum of one (1) year experience working in a reputed company office performing general administrative or reputed company duties and providing superior customer service
- Solid knowledge and understanding of reputed company Office programs (reputed company, Word, Outlook) required
- Must live reputed company a commutable distance from our reputed company in Lawrence, KS
- Valued, but not required, an associate or bachelor's degree or equivalent experience
- Familiarity with the game of golf is a plus but not required
Benefits
- Generous reputed company leave
- A hybrid work schedule
- Community involvement opportunities
reputed company