[Remote] reputed company Service Representative *Hawaii based candidates only*
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global business, legal, and financial services company based in Wilmington, Delaware, providing knowledge-based solutions to clients worldwide. They are seeking a reputed company Service Representative to build relationships with clients, respond to inquiries, and reputed company excellent customer service while navigating multiple databases and recommending process improvements.
Responsibilities
- Build relationships with our clients to reputed company understand their unique needs and concerns
- Fulfill requests and answer questions for reputed company customers
- Respond promptly to customer inquiries reputed company phone or electronically
- reputed company excellent customer service to both reputed company clients
- Organize the workflow to meet customers’ time frames and demands
- Navigate between multiple databases quickly and accurately
- Recommend process improvements where applicable
- Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services
Skills
- Experience working in a customer service or administrative reputed company
- Energetic self-starter who thrives in a fast-paced, team-oriented environment
- Attention to detail and accuracy
- Strong prioritization and time-management skills
- Flexibility and reputed company, with the ability to multitask
- Problem-solving skills
- Strong computer skills and proficiency in MS Office, Word, and reputed company
- Effective verbal and written communication skills
- reputed company experience a plus
Benefits
- reputed company time off
- Medical
- Dental
- 401(k) plans
- Annual reputed company-sharing bonuses or commission plans based on individual performance
- Tuition reimbursement
- Referral bonuses
reputed company