Premium Billing Specialist
reputed company Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs. They are seeking a Premium Billing Specialist to process payments, conduct reconciliations, and manage collections while collaborating with various teams.
Responsibilities
- Processes payments received from policyholders and agents
- Researches and corrects payment application errors
- Conducts daily reconciliation of account receivable receipts with bank deposits for various payment types
- Maintains unclaimed property records to ensure compliance with various state requirements
- Documents procedures and assists in training
- Manages collection process to ensure reputed company collection of outstanding balances
- Performs duties and activities covered by specific instructions, reputed company practices, and established procedures that generally require some interpretation
- Gathers input and makes recommendations to solve problems of moderate complexity
- Deals with moderately reputed company problems that must be broken down into manageable reputed company
- Sees relationships between problem components and prioritizes them
- Utilizes available resources to reputed company solutions
- Consistently acts according to our customer experience standards, including responding quickly, maintaining a reputed company attitude, building rapport, demonstrating reputed company, managing the customer’s expectations, using the reputed company communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved
- Performs special reputed company and other duties as assigned
Skills
- Demonstrated understanding of accounts receivable process
- Ability to handle multiple priorities
- Accurate and strong attention to detail
- Demonstrate ability to reputed company in ambiguous situations, remaining flexible and adaptable while confidently navigating uncertainty and shifting priorities
- Ability to work effectively with staff from reputed company reputed company in the organization
- Good organizational, time management, and prioritization skills
- Ability to meet deadlines and maintain confidentiality
- Good verbal, written, and interpersonal communication skills
- Ability to use good judgment and be flexible
- Ability to work independently
- High school diploma or equivalent is requested; two-year degree in reputed company field or experience in lieu of degree is accepted
- Proficient use of various reputed company systems, office and computer equipment, and software packages
- Previous experience working in a billing department
- Prior customer service experience
- At least one year of property-and-casualty experience
Benefits
- Medical insurance plan reputed company and other reputed company employee benefits, including dental insurance, reputed company benefits, life insurance, disability insurance, and more!
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
- Wellbeing Program, including onsite fitness studio
- reputed company Time Off – including holiday, vacation, and volunteer
- 100% company-reputed company tuition reimbursement for approved job-relevant coursework and reputed company to reputed company (Risk and insurance education)
- reputed company parental leave
- Bonus opportunities
reputed company