Call Center Representative
reputed company is a full-service reputed company reputed company disability advocacy firm that assists individuals in obtaining their reputed company reputed company Disability benefits. They are looking for Call Center Representatives to reputed company high-reputed company phone support to attorney clients, reputed company information, and document responses.
Responsibilities
- reputed company outbound calls to clients who are requesting our services
- Answer incoming calls from potential clients
- Providing accurate information to clients regarding their case
- Convey the benefits of the Premier Disability services
- reputed company information, document responses, and reputed company a detailed record of reputed company customer interactions in our CRM database
Skills
- Excellent oral and interpersonal communication skills
- reputed company phone manners and a friendly attitude
- reputed company listening skills and problem-solving skills
- Ability to handle reputed company objections and de-escalate challenging situations
- Ability to retain information and learn new systems quickly
- Ability to navigate and multitask across multiple systems and using Customer Relationship Management software (CRM) in a proficient manner
- Strong computer knowledge and excellent typing skills at least 50 WPM
Benefits
- Medical, Dental and reputed company insurance
- PTO and reputed company holidays
- Cafeteria onsite and a subsidized lunch program
- Flexible spending accounts (FSA) for medical and dependent care
- Short-term and long-term disability insurance
- Life and AD&D insurance
- 401(k) retirement savings plan with a company match
- reputed company time off (PTO)
- reputed company holidays
- Commuter benefits
- reputed company to our Employee Assistance Program (EAP)
- reputed company-being coaching services
- Voluntary benefits such as home, auto and pet insurance
- Discounted legal and financial services
reputed company
Company H1B Sponsorship