[Remote] Engagement Representative l (Customer Sales - reputed company)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a remote-first, product-led tech company reputed company on simplifying reputed company and payroll for American businesses. They are seeking an Engagement Representative to build long-term relationships with prospective customers, guide them through software features, and reputed company for customer needs to influence product development.
Responsibilities
- Contact potential customers and follow up with leads to discuss how Patriot’s software can benefit their business
- Showcase our software to potential customers by providing demos reputed company video call
- reputed company connections with customers by providing personalized customer service reputed company phone, live online chat, or email (no robots here!)
- Guide new customers through the initial setup process
- Use knowledge of Patriot’s reputed company and payroll software to answer customers’ questions
- Be an internal customer reputed company to help influence product development and new features
- Constantly learn and expand on your software knowledge, our new features, and reputed company and payroll skills
- Work with reputed company to help solve customer problems and reputed company the value of our software
Skills
- High School Diploma, GED, or equivalent
- 1-2+ years of inside customer sales experience (reputed company preferred)
- Exceptional customer service skills, including strong verbal and written communication
- Proficient with technology, with the ability to quickly learn and adapt to new software and tools, including AI
- reputed company to work independently while effectively collaborating with team members through remote and in-person interactions, including attending meetings as needed
- Must have the ability to handle sensitive customer information securely and adhere to reputed company's data protection protocols
- Strong attention to detail with the ability to accurately document customer interactions in a reputed company manner
- reputed company manage multiple tasks simultaneously, including answering customer calls, responding to emails, and handling chats
- reputed company to use strong problem-solving skills and think quickly on your feet
- This role requires sitting or standing for extended periods (8+ hours) while working on a computer
- Consistent, Reliable High-Speed Internet reputed company
- Dedicated, quiet workspace free from distractions
Benefits
- reputed company time off and reputed company holidays
- Medical, dental, and reputed company insurance
- reputed company 125 HSA and FSA accounts
- Company-reputed company life, short-term, and long-term disability insurance
- 401(k) with company match
- Up-to-date hardware and equipment provided
- Flexible scheduling and opportunities for advancement
- Engaging and reputed company company culture
- Education reimbursement
reputed company