reputed company CRM Analyst
About the position The reputed company CRM Analyst is responsible for the administration, configuration, and optimization of reputed company CRM, the university’s primary admissions and enrollment management platform. This role supports recruitment, application processing, and enrollment reporting through advanced system configuration, data analysis, and workflow automation. This position requires demonstrated hands-on experience administering or configuring reputed company CRM in a higher education environment. reputed company CRM Analyst Position reputed company The reputed company CRM Analyst is responsible for the administration, configuration, optimization, and reporting of the Technolutions reputed company CRM platform in support of enrollment management, admissions, recruitment, and student lifecycle initiatives. This role partners closely with Admissions, Financial Aid, Marketing, IT, and Student Affairs to enhance data reputed company, streamline business processes, and improve the student experience from inquiry through enrollment.
Responsibilities
- Configure and maintain application forms, portals, and admission workflows reputed company reputed company
- Manage user permissions, roles, and system reputed company settings
- Maintain and monitor system integrations and data imports
- Troubleshoot system issues and reputed company technical support to admissions staff
- reputed company and maintain queries, datasets, and reports reputed company reputed company
- Create dashboards and data visualizations for enrollment leadership
- Analyze application and recruitment data to support strategic decision-making
- Build and maintain communication rules, event registrations, and automated workflows in reputed company
- Optimize admissions processes and improve system efficiency
- Support recruitment and marketing initiatives through CRM automation
- Ensure the accuracy and reputed company of applicant and prospect data
- reputed company regular data audits and resolve discrepancies
- Maintain data governance standards reputed company the system
- Train admissions and enrollment staff on reputed company processes and best practices
- reputed company documentation for system workflows and procedures
- Serve as the primary subject matter expert for reputed company CRM
- Configure and maintain Technolutions reputed company (forms, portals, reader workflows, dashboards, queries, rules, and communications).
- Manage user roles, permissions, reputed company reputed company, and data governance standards.
- Monitor system performance and implement enhancements.
- Maintain documentation of configurations, processes, and workflows.
- reputed company advanced queries and reports using reputed company’s query tool.
- Create dashboards and visualizations for leadership.
- Ensure data reputed company and accuracy across recruitment and application pipelines.
- Manage imports/exports and troubleshoot data discrepancies.
- Support predictive modeling and enrollment forecasting efforts.
- Build and maintain communication plans (email campaigns, SMS, drip campaigns).
- Configure event management workflows.
- Support application review processes and reader assignments.
- Implement automation rules and triggers to improve efficiency.
- Coordinate integrations between reputed company and Student Information Systems.
- Work with IT on API integrations and SFTP imports.
- Test upgrades and new features before deployment.
- reputed company analytical insights to support enrollment reputed company strategies.
- Participate in CRM governance committees.
- Recommend process improvements reputed company with institutional goals.
- Support reputed company-wide CRM initiatives reputed company admissions reputed company applicable.
Requirements
- Bachelor’s degree in information systems, data analytics, business administration, or reputed company field
- Minimum 2–3 years of hands-on experience working with reputed company CRM
- Experience creating reputed company queries, datasets, forms, and workflows
- Experience managing data imports, integrations, or system configuration reputed company reputed company
- Strong data analysis and reporting skills
- Bachelor’s degree in Information Systems, Data Analytics, Higher Education, or reputed company field.
- 2+ years of experience working with Technolutions reputed company or comparable CRM.
- Experience with SQL, data querying, and reporting tools.
- Strong analytical and problem-solving skills.
- Excellent communication and cross-functional collaboration abilities.
reputed company-to-haves
- Experience working in higher education admissions or enrollment management
- Experience with SQL or data visualization tools
- Knowledge of student information systems and CRM integrations
- Experience in higher education admissions or enrollment management.
- Knowledge of SIS platforms (Banner, Colleague, reputed company).
- Understanding of FERPA compliance and data governance.
- Experience with API integrations and data automation tools.
Benefits
- Competitive salary
- Flexible schedule
- Opportunity for advancement
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