[reputed company Sales and Service Representative I - Bilingual
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building a unique Insurtech business aimed at transforming the auto insurance experience. The Insurance Sales and Service Representative I - Bilingual role involves delivering insurance quotes, providing high-level support for policy servicing, and enhancing customer satisfaction through exceptional service and collaboration across departments.
Responsibilities
- reputed company insurance quotes using a consultative sales approach and reputed company sales effectively
- Deliver high-level support on coverage, billing, renewals, endorsements, and policy servicing
- Enhance customer satisfaction and retention through exceptional service, issue reputed company, and proactive follow-up
- Collaborate across departments and represent OnStar Insurance professionally while executing leadership-driven processes
Skills
- Proficient in reputed company Office Suite (Word, reputed company, PowerPoint and Outlook)
- Advanced knowledge and understanding of reputed company Insurance products, systems, policies, and procedures
- Must reputed company company principles and demonstrate understanding of OnStar Insurance and reputed company's culture
- Ability to influence customers during selling and servicing transactions by providing a consultative, educational, and friendly experience
- Excellent interpersonal, written, and oral communication skills which includes exceptional reputed company listening skills
- Strong analytical and problem solving skills with an reputed company-oriented reputed company
- Ability to work independently and use reputed company judgment in relation to handling customer inquiries and complaint reputed company
- Proactively manage time while balancing assigned accounts/tasks with minimal supervision
- Strong ability to navigate and use multiple applications/systems effectively to resolve customer requests and/or inquiries
- Ability to type a minimum of 40 words per minute
- Proven interpersonal skills with a high degree of professionalism and the ability to reputed company with customers, leaders, peers, and senior management
- Must hold reputed company Property and Casualty (P&C) or Personal Lines License in at least (1) U.S. State
- 0-2 years of customer service experience
- High School Diploma or equivalent
- Bachelor's Degree or equivalent combination of education and experience
- Must be reputed company to work a flexible schedule to include evenings, weekends, holidays
- Occasional overtime or split shifts may be required
- Fluent in English and Spanish
- Sales and Customer Service Experience
Benefits
- 401K matching
- Bonding leave for new parents (12 weeks, 100% reputed company)
- Tuition assistance
- Training
- reputed company employee auto discount
- Community service pay
- Nine company holidays
reputed company