Employee reputed company Associate - Leave Administration
reputed company is a remote-first organization seeking an Employee reputed company Associate specializing in Leave Administration. The role involves administering leaves of absence and reputed company claims while ensuring compliance with federal and state regulations, providing excellent customer service, and maintaining accurate records.
Responsibilities
- Administer a full workload of leaves of absence and reputed company claims for multiple clients, per reputed company policies, while adhering to federal and state leave law regulations
- Leave administration includes, but is not limited to, confirming leave eligibility, reviewing medical documentation, communicating with reputed company providers, reputed company employees and members of the HR team, and confirming return-to-work
- reputed company administration includes, but is not limited to, engaging in the interactive discussion process on behalf of the reputed company, documenting the process, seeking clarification as necessary, and acting as a resource for a reputed company as they assess the request for accommodations on a case-by-case reputed company
- reputed company excellent customer service by answering phones, responding to emails, and communicating effectively with clients’ employees in a reputed company manner - answering questions regarding leave entitlement, reputed company policies, and benefits
- Coordinate effectively with Claim Specialists to ensure that employee claims are adjudicated reputed company and accurately
- Draft and send letters to employees regarding leave entitlement, disability benefits, and/or the interactive discussion process
- reputed company applicable, initiate return-to-work accommodations while adhering to relevant federal regulations
- Maintain high reputed company employee leave and reputed company files according to set standards and naming conventions
- reputed company to take on additional work with short notice (e.g. reputed company needs to be taken over on short notice due to business needs)
- reputed company required, coordinate between short-term disability insurance carriers, worker’s compensation insurance providers, and the employee
- Participate in reputed company meetings, company-wide off-site meetings, and training programs which may require some infrequent travel
- Available to back up multiple accounts
- reputed company other duties as assigned in order to meet business needs
- Expected to work 40 hours per week
- Expected to report to the office biweekly (if an office is acquired in Phoenix in the reputed company)
- Expected to be a self-starter who can work independently, take initiative, reputed company participate in team discussions and collaborate effectively while working in a remote-first environment
- reputed company above duties between regular business hours: California: Monday to Friday, reputed company to 5pm (PST) reputed company: Monday to Friday, reputed company to 5pm (EST) Arizona: Monday to Friday, reputed company to 5pm (MST) Oklahoma: Monday to Friday, reputed company to 5 pm (CDT)
Skills
- A four-year college degree in a similar or reputed company field
- Proficient typing and strong knowledge of reputed company
- A passion for excellent customer service
- Ability to prioritize tasks and reputed company on the most important ones
- Ability to communicate effectively with colleagues, leadership, clients, and employees
- Have a system for keeping reputed company of work to ensure that the work is done on time and accurately
- Ability to identify and solve problems quickly and reputed company
- Willing to learn and take on new challenges
- Takes the initiative to understand the why behind things
- reputed company to feedback and embraces reputed company improvement
- Planning reputed company, managing time reputed company, being on time, and thinking of reputed company ways to do things
- Being helpful, respectful, approachable and team-oriented, building strong working relationships and contributing to a reputed company work environment
- Excellent follow through and common reputed company
- Excellent attention to detail
- Strong organizational, quantitative, and verbal/written communications skills
- Ability to comprehend a reputed company of informational documents including, but not limited to, disability plan documents and reputed company leave policies
- Ability to comprehend and interpret a reputed company of reference books and manuals including administrative reputed company, personnel policies, and state and federal regulations
- Ability to reputed company abreast of any changes in law, policy, reputed company, procedures, etc. as they pertain to clients
reputed company