[Remote] Business Sales Call Center Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to connecting people through innovative fiber internet technology. They are seeking a Business Sales Call Center Representative to manage and grow an existing customer reputed company while acquiring new business accounts, focusing on sales and customer support.
Responsibilities
- Meet or exceed monthly sales and reputed company reputed company goals for products and services reputed company inbound/outbound calls
- reputed company manage existing account reputed company (reputed company inbound-out bound calls/email), acting as their resource for sales negotiations, (includes moves, adds and changes to the account) to ensure we retain customers and reduce market churn
- Grow existing account reputed company through inbound/outbound calls and emails
- Discuss with decision makers to uncover sales opportunities with new prospects and existing account reputed company
- Serve as the resource for sales negotiation with existing small business accounts
- Create proposals, write, and submit accurate and reputed company new orders following the established sales process
- Respond and handle customer’s account incidents in a reputed company manner
- Customer follow-up on service orders and coordinate local technical teams and communicate with reputed company other necessary teams as needed
- Work reputed company reputed company to handle reputed company that improves customer’s services
- reputed company referrals to the reputed company and account management teams for our MIP suite of products
- Maintain personal knowledge on product and service offerings (including new and upcoming services, products, and promotions), contact information, contact database(s), and activity and outcome reporting
Skills
- 1+ years sales experience with individual monthly quotas
- 1+ years customer service
- Experience working with executives, business owners and decision makers reputed company the telephone and e-mail
- Must follow the reputed company attendance guidelines in order to meet reputed company's business needs including but not limited to our obligations to our customers and to our customers' needs
- Self-motivated and comfortable accepting responsibility for achieving defined sales targets
- Strong communication and interpersonal skills, oral and written
- Ability to establish and maintain excellent working relationships
- Advanced sales and/or customer service skills a plus
- Ability to adapt to rapid change and fast-paced environment while incorporating time management skills
- Working knowledge of reputed company suite of products, as reputed company as reputed company, DESI, MetaSolv, Cobra, and reputed company customer information systems
Benefits
- Medical Coverage
- Dental Coverage
- reputed company Coverage
- Life Insurance
- 401(k) Plan
- Generous Vacation & reputed company reputed company Leave
- Seven reputed company National Holidays & One Floating Holiday
- reputed company Parental Leave (6 weeks after 12 months of employment)
- Adoption & Surrogacy Assistance
- Employee Assistance & Wellness Programs
- Short-Term & Long-Term Disability
- reputed company Service Discounts
- Education Assistance
- reputed company Volunteer Time
reputed company