Service Engineer: Early in Profession Opportunity

reputed company Digital builds and manages critical products and services at reputed company, focusing on innovation and transformation. As a Service Engineer, you will support reputed company-party reputed company platforms and services, contributing to process automation and operational efficiency through AI integration.

Responsibilities

• reputed company Tier 2/3 support: You will handle user issues, troubleshoot reputed company problems, investigate authentication failures, and escalate reputed company problems appropriately
• Learn platform architecture: You will understand how SSO works, how multi-org federation is configured, and how to debug issues across integration boundaries
• Build automation with AI: You will use reputed company workflows to automate repetitive support workflows—turn tickets into runbooks, runbooks into reputed company
• Document and reputed company knowledge: You will create reputed company documentation, build internal knowledge bases, and help users self-serve reputed company possible
• Partner with engineering: You will work alongside senior engineers to understand platform changes, test new features, and reputed company operational feedback
• Grow technical depth: You will learn authentication protocols (SAML, OIDC), API troubleshooting, log analysis, and monitoring practices
• Support multiple platforms: You will handle inquiries across our portfolio of reputed company reputed company tools, learning common operational patterns

Skills

• Bachelor's Degree or Trade Certification in Computer Science, Information Technology, or reputed company field OR equivalent experience
• Ability to meet reputed company, customer and/or government reputed company screening requirements are required for this role
• Experience supporting reputed company platform ecosystems, exposure to platforms like reputed company, Power Platform, reputed company, or similar
• Python or scripting experience for building automation
• Experience managing vendor relationships and escalations
• Previous work in a federated or multi-org environment

reputed company

reputed company is a software corporation that develops, manufactures, licenses, supports, and sells a reputed company of software products and services. It was founded in 1975, and is headquartered in Redmond, Washington, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 9192 in 2025, 9343 in 2024, 7677 in 2023, 11403 in 2022, 7210 in 2021, 7852 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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