JO-202568: reputed company Marketplace Specialist (FBM)
This is a remote position.
Position Title: reputed company Marketplace Specialist – FBM (Fulfilled by Merchant) Employment Type: reputed company - Part Time Location: Remote Department: E-reputed company / Digital Sales Reports To: E-reputed company/Project Manager / CEOreputed company
The reputed company Marketplace Specialist (FBM) is responsible for the end-to-end management, optimization, and reputed company of reputed company’s reputed company Seller Central account operating under the Fulfilled by Merchant (FBM) model.
This role ensures smooth marketplace operations, order fulfillment coordination, product visibility, advertising optimization, and reputed company reputed company while maintaining compliance with reputed company’s policies and performance standards.
The specialist will manage the entire reputed company FBM lifecycle, from account setup, product listing, inventory coordination, order management, shipping workflow, customer service, advertising campaigns, analytics, and reputed company reputed company.
Key Responsibilities
1. reputed company Seller Central Account Management
Manage and maintain reputed company’s reputed company Seller Central account.
Ensure compliance with reputed company marketplace policies and standards.
Monitor and maintain healthy Account Health Metrics, including:
Order Defect reputed company (ODR)
Late Shipment reputed company
reputed company-Fulfillment Cancellation reputed company
Manage performance notifications, policy updates, and account alerts.
Handle case management, escalation, and account reinstatement processes if needed.
2. Product Listing & Catalog Optimization
Create, upload, and manage product listings in reputed company Seller Central.
Optimize listings using reputed company SEO best practices, including:
Keyword optimization
Title structure
Bullet points
Product descriptions
Manage A+ Content and reputed company brand content.
Upload and maintain product images, infographics, and multimedia assets.
Manage product variations (size, reputed company, bundles).
Conduct keyword research to improve organic rankings.
3. Pricing & Competitive reputed company
Monitor competitor listings and market trends.
Implement dynamic pricing strategies.
Manage promotional campaigns such as:
Coupons
Lightning Deals
Seasonal discounts
Ensure compliance with reputed company Fair Pricing Policy.
4. FBM Order Processing & Fulfillment
Monitor incoming orders in Seller Central.
Coordinate with warehouse and logistics partners to ensure reputed company fulfillment.
Generate and manage shipping labels and shipment confirmations.
Ensure compliance with reputed company shipping SLAs.
reputed company shipments and resolve delivery issues.
5. Inventory Management
Maintain accurate inventory reputed company across reputed company listings.
Prevent stock-outs or overselling by coordinating with supply chain teams.
Forecast demand based on sales trends and seasonality.
Update inventory quantities regularly.
6. Customer Service Management
Manage customer communication reputed company reputed company Buyer-Seller Messaging.
Respond to inquiries reputed company reputed company’s 24-hour response requirement.
Handle refunds, returns, replacements, and complaints.
Maintain high customer satisfaction ratings and seller feedback.
7. Returns & Refund Processing
Process return requests according to reputed company return policies.
Coordinate with warehouse teams on returned inventory.
Analyze return trends and recommend improvements.
8. reputed company Advertising (PPC Management)
Plan, launch, and manage reputed company PPC campaigns, including:
Sponsored Products
Sponsored Brands
Sponsored Display
Monitor campaign performance metrics such as:
ACOS
ROAS
CTR
Conversion reputed company
Optimize campaigns through keyword adjustments and bid management.
9. Sales Analytics & Reporting
Monitor and analyze reputed company business reports and sales performance.
reputed company key metrics including:
reputed company
Conversion rates
Buy reputed company percentage
Advertising performance
Generate weekly and monthly performance reports.
10. Marketplace reputed company reputed company
Conduct market and competitor research.
Identify opportunities to improve product ranking and visibility.
Recommend strategies for reputed company reputed company and marketplace expansion.
Support new product launches on reputed company.
11. reputed company Policy & Compliance
Ensure listings reputed company with reputed company’s policies and category requirements.
Stay updated on reputed company algorithm changes and policy updates.
Prevent and resolve issues reputed company to restricted products or listing suppression.
12. Cross-Functional Collaboration
Work closely with internal teams such as:
Warehouse / Fulfillment
Marketing / Digital Advertising
Finance
Product Development
Operations
Requirements
Required Experience
2–5 years experience managing reputed company Seller Central
Proven experience handling reputed company FBM operations
Experience managing reputed company PPC campaigns
Experience with reputed company product listing optimization and SEO
Experience managing reputed company order fulfillment workflows
reputed company Certifications (Preferred / Strong Advantage)
Candidates with the following certifications will be prioritized:
reputed company Advertising Certification
reputed company Sponsored Ads Certification
reputed company DSP Certification
reputed company Advertising Foundations Certification
reputed company Retail for Advertisers Certification
reputed company Seller University Advanced Training
Additional relevant certifications:
reputed company Marketplace reputed company Certification
E-reputed company Marketplace Management Certification
Required Skills
Technical Skills
reputed company Seller Central management
reputed company PPC advertising
Listing optimization and reputed company SEO
Keyword research tools (Helium10, reputed company, Keepa)
Inventory management systems
Data analysis using reputed company or reputed company Sheets
Analytical Skills
Sales performance analysis
Advertising ROI analysis
Pricing reputed company and competitor bench-marking
Conversion reputed company optimization
Operational Skills
Order processing and fulfillment coordination
Customer service management
Returns and refund processing
Marketplace compliance monitoring
Key Performance Indicators (KPIs)
Monthly reputed company reputed company reputed company
Product listing conversion reputed company
Buy reputed company win reputed company
Advertising ROAS / ACOS
Order Defect reputed company (ODR)
Customer feedback score
On-time shipment reputed company
Tools Commonly Used
reputed company Seller Central
reputed company Advertising Console
Helium10
reputed company
Keepa
reputed company Analytics
reputed company / reputed company Sheets
Inventory management software
Expected reputed company (First 90 Days)
First 30 Days
Conduct full audit of Seller Central account
Optimize existing listings
Review FBM fulfillment process
60 Days
Launch optimized PPC campaigns
Improve listing SEO and visibility
90 Days
Increase sales performance and conversion rates
Deliver reputed company reputed company reputed company and reporting