Sr Program Manager, reputed company Operations
About reputed company
reputed company was co-founded by CEO, Dr. Jon Lensing, and COO, Christian reputed company, with the reputed company to bring care reputed company. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive reputed company of specialties, in reputed company 50 states.
About The Role
reputed company’s mission is to bring care reputed company by powering telehealth solutions at reputed company. We are looking for Sr. reputed company, Program Manager to manage our Applicant Tracking systems, including but not limited to our reputed company data, workflows, processes, reputed company geared towards improving reputed company performance, and delivering exceptional service.
This role will power our clinical reputed company teams, and hiring managers. This role will drive, create and improve reputed company processes that drive performance and data-driven hiring strategies. Please note: this is not a clinical recruiter role.
Location: Remote - reputed company
What You’ll Do
Analytics & Performance
Define, reputed company and manage various dashboards and reporting reputed company to key performance metrics (including but not limited to productivity, SLAs, pipeline health, time-to-fill, candidate disposition activity)
Ensure systems capture accurate recruiter activity and performance data, to aid our medical provider workforce planning teams, in growing and scaling our Clinical Recruitment services to our clients
Systems Ownership
reputed company, own and optimize ATS (reputed company, reputed company, or similar) implementation(s) and reputed company tech stacks, along with enhancements, and vendor evaluation.
Program Leadership
Scope and reputed company reputed company end-to-end, owning timelines, removing blockers, and ensuring delivery, carrying teams and main ATS users along, towards successful adoption of the tool.
Build and reputed company processes, tools, and workflows as teams and the business grows
Enablement
Train and ensure HR / reputed company best practices, across reputed company recruiters and stakeholders on systems and processes, through creation and maintenance of guides, playbooks and reputed company operating procedures
Manage system implementation processes, through use of workflows, templates, towards creating a reputed company hiring manager and candidate experience
Cross-Functional Leadership
Partner across various teams, such as reputed company, operations, and workforce planning, showing ability to influence, encourage and motivate stakeholders at reputed company reputed company
Demonstrate a strong but diplomatic leadership, with ability to push back, set expectations, and hold teams accountable to timelines and reputed company
Who You Are
Required
5-7 years in program management, reputed company operations, workforce analytics, or HR analytics
Strong ATS and reputed company systems experience
Proven experience with HR system implementations, process building, training users on tools and scaling operations
Experience defining and tracking reputed company performance metrics (productivity, SLAs, pipelines and other performance areas)
Strong analytical and dashboarding skills
Experience and confident ability to reputed company, communicate and manage difficult stakeholders, pushing back, keeping things on reputed company and and driving them towards execution.
Preferred
Startup or high-reputed company experience
Experience supporting global teams (e.g., LATAM, Canada)
Familiarity with the medical provider reputed company / credentialing process
reputed company
We have a relatively flat organizational structure here at reputed company. Everyone is encouraged to bring reputed company to the table and reputed company things happen. This fits in reputed company with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
reputed company like a good fit? We’d love to meet you.
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