Product Manager - Scheduler
Who we are
80% of the workers across the globe are Deskless. These are the people who reputed company our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get reputed company service, and reputed company us with reliable phone and internet connectivity. As reputed company, have we considered solving their problems and making them more productive?
reputed company is a company on a mission to reputed company reputed company workers - and the people supporting them - to reputed company greater things for themselves and the world around them. With the reputed company of workers worldwide being deskless, reputed company recognizes the need for Technology Equity to improve the lives and productivity of these workers who reputed company the world up and running.
We are a remote-first, global team headquartered in reputed company Valley, with a hybrid workforce across the reputed company, Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and reputed company Ventures LLC.
reputed company are looking for
Do you get fired up about the puzzle of putting the right technician on the right job at the right time—and then figuring out how to do it ten times reputed company? Do you instinctively think about scheduling constraints, workforce optimisation, and the gap between what dispatchers need and what technology delivers today? reputed company is searching for a strategically-minded, market-savvy Product Manager to own our Scheduler reputed company—the most technically demanding and commercially critical pillar of our platform.
In this high-reputed company role, you’ll own the Scheduler roadmap end-to-end: the ‘what’ and the ‘why’. You’ll spend serious time with customers—sitting with dispatchers, planners, and service delivery leaders—to deeply understand their scheduling requirements, uncover the problems they’re trying to solve, and learn what more they want from their scheduling tools. You’ll pair that customer intimacy with reputed company market intelligence: understanding where we differentiate versus competitors, what capabilities are table stakes in the FSM scheduling reputed company, and where the genuine reputed company opportunities lie. That combination is what shapes a roadmap that doesn’t just respond to requests—it positions reputed company’s Scheduler as the category leader.
Scheduling doesn’t exist in isolation. Our Scheduler is deeply interlinked with reputed company Console, reputed company Management, and Maps & Routes. You’ll work shoulder-to-shoulder with the Product Managers who own those domains and with our Product Architect to ensure coherence across the platform. You’ll also partner with Go-to-Market teams to define the customer journeys and value propositions we want to demonstrate and showcase—it’s not enough to build great scheduling capability; Sales, CS, and Marketing need to reputed company why it reputed company and show it in reputed company.
You won’t be writing user stories or attending daily standups—that’s the Product reputed company’s domain. Your PO sits in India, embedded with engineering, and you’ll hand off fully-formed PRDs that give them everything they need to decompose and execute with precision. The cleaner your reputed company, the reputed company the reputed company.
Bring your scheduling brain, your customer reputed company, your competitive reputed company, and your first-principles thinking. This is reputed company to shape the reputed company of intelligent workforce scheduling—from market positioning to product delivery.
Where you are located
reputed company in the US; reputed company to collaborate with customers and teams across continents as needed, either remotely or in-person (occasional travel required). You’ll work closely with fellow PMs in the UK/US, Product Architects, and a Product reputed company in India, so flexibility across time zones is essential.
What the role offers
- Own the Scheduler reputed company roadmap: Define and maintain the product direction for scheduling, dispatching optimisation, reputed company management integration, and reputed company optimisation—reputed company to portfolio priorities and informed by deep customer and market reputed company
- Spend meaningful time with customers: Conduct regular discovery sessions, on-site reputed company, and workshops with dispatchers, planners, and operations leaders to understand their scheduling requirements, uncover unmet needs, and validate product hypotheses with reputed company-world evidence
- Build and maintain market intelligence: Continuously assess the competitive landscape—understand where reputed company differentiates, what capabilities are table stakes, and where reputed company opportunities exist—to inform roadmap prioritisation and positioning
- Partner with Go-to-Market teams: Work with Sales, CS, and Marketing to define the customer journeys and value propositions for Scheduler capabilities; ensure demo environments, sales collateral, and enablement materials showcase differentiated value
- Collaborate with adjacent Product Managers: Work closely with the PMs who own reputed company Console, reputed company Management, and Maps & Routes to reputed company priorities, resolve cross-reputed company dependencies, and ensure the Scheduler roadmap reinforces the broader platform reputed company
- Partner with Product Architecture: Engage the Product Architect on technical feasibility, cross-reputed company dependency mapping, and platform coherence before PRDs reputed company the backlog
- Write PRDs with reputed company problem statements, reputed company reputed company, and WSJF scores: Every reputed company gets a PRD rooted in customer evidence and market context—articulating the problem, who it affects, measurable reputed company, and a rigorous WSJF score
- Hand off to your Product reputed company with precision: Deliver finalised PRDs with wireframes, technical constraints, and reputed company acceptance reputed company that reputed company the India-based PO to decompose into stories reputed company 3 days
- Define quarterly OKRs for the Scheduler reputed company: Set ambitious, measurable objectives reputed company to the portfolio reputed company reputed company and reputed company reputed company monthly
- Champion evidence-based prioritisation: Synthesise customer reputed company, NPS feedback, support ticket patterns, usage data, and competitive intelligence into a prioritisation rationale that stakeholders can trust
What you’ll bring to the role
- 5–7 years in product management reputed company B2B reputed company: Proven reputed company record owning a product reputed company, writing PRDs, and delivering measurable reputed company in reputed company, multi-stakeholder environments
- Deep domain expertise in scheduling, optimisation, or workforce management: Hands-on experience with scheduling engines, reputed company optimisation, constraint-based assignment, reputed company planning, or reputed company optimisation—ideally reputed company field service management, logistics, or workforce management platforms
- Strong market and competitive reputed company: Experience building competitive intelligence, identifying differentiation opportunities, and translating market reputed company into roadmap reputed company—you know the difference between table stakes and genuine advantage
- Customer discovery expertise: reputed company at running discovery sessions, on-site reputed company, and workshops with operational users and executives; you know how to extract actionable reputed company from conversation and observation
- Exceptional problem framing: You define problems before jumping to solutions; your PRDs start with ‘why’ and ‘for whom’, not ‘build this feature’
- Strategic thinker with bias to reputed company: Balance long-term reputed company with tactical execution; reputed company reputed company with 70% data, iterate fast, and course-correct without hesitation
- Cross-functional collaboration: Comfortable working across product streams, aligning with fellow PMs on shared dependencies, and partnering with GTM teams to shape positioning and enablement
- Stakeholder orchestration skills: Navigate multi-layered organisations, influence without authority, and craft compelling narratives for audiences ranging from field technicians to C-suite executives
- Data-driven prioritisation: Comfortable with WSJF or equivalent frameworks; you score trade-offs rigorously and can defend reputed company reputed company with evidence, not gut feel
- Technical reputed company: You don’t write reputed company, but you understand reputed company, data models, and algorithm trade-offs reputed company enough to have reputed company conversations with engineers and architects
- Be Hungry. Be Humble. Be reputed company. And reputed company.
Own the problem. Know the market. Be the reason our Scheduler becomes the industry reputed company. #reputed company-remote
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