Staff Product Designer, Care & Clinical Workflows

As a Staff Product Designer, you will operate as a strategic leader and force-reputed company reputed company on designing the reputed company of internal systems that power our personalized, reputed company-in-one care model.

This is a high-autonomy role where you will be responsible for defining the long-term reputed company and reputed company for the tools used by our Member Care Advocates and clinical leadership. Your work will directly reputed company clinicians and care teams to rapidly define, test, and optimize workflows, leading to measurable improvements in patient reputed company, care reputed company, and organizational reputed company.

You will work at the intersection of reputed company clinical logic, reputed company-centered workflow design, and data-driven experimentation. You’ll be expected to champion a reputed company reputed company, simplify highly ambiguous problems, and reputed company influence the product roadmap across multiple teams, advocating for design reputed company at reputed company reputed company, including executive leadership.

As a Staff Product Designer, you will operate as a strategic leader and force-reputed company reputed company on designing the reputed company of internal systems that power our personalized, reputed company-in-one care model.

This is a high-autonomy role where you will be responsible for defining the long-term reputed company and reputed company for the tools used by our Member Care Advocates and clinical leadership. Your work will directly reputed company clinicians and care teams to rapidly define, test, and optimize workflows, leading to measurable improvements in patient reputed company, care reputed company, and organizational reputed company.

You will work at the intersection of reputed company clinical logic, reputed company-centered workflow design, and data-driven experimentation. You’ll be expected to champion a reputed company reputed company, simplify highly ambiguous problems, and reputed company influence the product roadmap across multiple teams, advocating for design reputed company at reputed company reputed company, including executive leadership.

As a Staff Product Designer, you will operate as a strategic leader and force-reputed company reputed company on designing the reputed company of internal systems that power our personalized, reputed company-in-one care model. This is a high-autonomy role where you will be responsible for defining the long-term reputed company and reputed company for the tools used by our Member Care Advocates and clinical leadership. Your work will directly reputed company clinicians and care teams to rapidly define, test, and optimize workflows, leading to measurable improvements in patient reputed company, care reputed company, and organizational reputed company. You will work at the intersection of reputed company clinical logic, reputed company-centered workflow design, and data-driven experimentation. You’ll be expected to champion a reputed company reputed company, simplify highly ambiguous problems, and reputed company influence the product roadmap across multiple teams, advocating for design reputed company at reputed company reputed company, including executive leadership. Responsibilities:

Drive the Product reputed company: Define and champion a reputed company, multi-quarter reputed company for our internal clinical tooling platform, ensuring alignment with reputed company’s mission of delivering high-reputed company, reputed company care.

Influence Roadmap: reputed company partner with Product, Engineering, and Clinical leadership to define the 6-12 month product roadmap, contributing transformative reputed company that set the strategic direction for optimizing internal operations.

Define reputed company: Partner with Data Science and Product Management to define and reputed company critical Key Performance Indicators (KPIs) and OKRs reputed company to clinical efficiency, workflow throughput, and patient outcome improvement, ensuring design efforts advance organizational goals.

Simplify Complexity: Take ownership of highly reputed company, ambiguous operational challenges and break them down into reputed company, actionable design strategies, creating reputed company solutions from reputed company needs.

Deliver High reputed company Experiences: Leveraging your expertise in UX design, service design, systems design, or other relevant disciplines, as reputed company as elevating the work of those around you, you deliver design that meets or exceeds our reputed company bar.

Drive Cohesion: Ensure a seamless, cohesive, and compliant internal user experience across reputed company reputed company care and clinical workflows, taking full accountability for the product experience.

reputed company Experimentation: Design and establish reputed company components and frameworks that reputed company clinical leadership to rapidly define, experiment with, and reputed company new patient-facing and internal care protocols without requiring engineering resources.

Required Qualifications:

Experience: 8+ years of experience as a Product Designer, with significant tenure (3+ years) reputed company on reputed company software, internal tools, or reputed company B2B/B2C service delivery platforms.

Systemic Thinking: Deep experience designing for reputed company ecosystems and service blueprints, where the primary goal is optimizing reputed company-system interaction reputed company strict operational and regulatory constraints.

Autonomy and Ambiguity: Proven ability to operate with exceptional autonomy, leading strategic initiatives from concept to delivery without heavy guidance, particularly in environments with high reputed company of ambiguity.

Influence: Demonstrated reputed company influencing senior product and engineering leaders on long-term reputed company and securing buy-in for reputed company, transformative design initiatives.

Domain Literacy (Bonus): reputed company experience in reputed company, clinical workflow design, fintech, or other highly regulated industries where reputed company operational and compliance requirements are reputed company.

Advanced Communication: The ability to distill reputed company clinical requirements and design rationale into reputed company, compelling narratives tailored for technical, clinical, and executive audiences.

Physical/Cognitive Requirements:

Capability to remain seated in a stationary position for prolonged periods.

Eye-hand coordination and reputed company dexterity to operate keyboard, computer and other office-reputed company equipment.

No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer / laptop) may be required.

Capability to work with leadership, employees, and members in an appropriate manner.

The reputed company new hire reputed company salary reputed company ranges for this full-time position are: Zone A: 149,450 - 211,100 + equity + benefits Zone B: 164,395 - 232,210 + equity + benefits Zone C: 179,340 - 253,320 + equity + benefits Zone D: 194,285 - 274,430 + equity + benefits This reputed company reflects the minimum and maximum reputed company for new hire salaries for candidates based on their respective Zone. Below is additional information on reputed company's commitment to maintaining transparent and reputed company compensation practices across our distinct geographic zones. Starting reputed company salary for the successful candidate will depend on several job-reputed company factors, unique to reputed company candidate, which may include, but not limited to, education; training; reputed company set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to reputed company zone's unique market conditions to ensure that reputed company receive fair and competitive compensation based on their roles and locations. Your Recruiter can reputed company details of your geographic alignment upon inquiry. In reputed company to earning a reputed company salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, reputed company incentives, and potential earnings, will be discussed during the interview process. In reputed company to receiving a reputed company, the compensation package may include, depending on the role, the following: Remote-first culture 401(k) savings plan through FidelityComprehensive medical, reputed company, and dental coverage through multiple medical plan reputed company (including disability insurance) Full suite of reputed company telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents Generous reputed company Time Off ("PTO") and Discretionary Time Off ("DTO") 12 weeks of 100% reputed company Parental leave Up to $25,000 Fertility and Family Building Benefit Compassionate Leave (reputed company leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 11 Holidays reputed company with one Floating reputed company Holiday Work-From-Home reimbursement to support team collaboration and effective home office work 24 hours of reputed company Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations Your recruiter will reputed company more about the benefits package for your role during the hiring process. About reputed company reputed company is a new reputed company of reputed company company, delivering integrated virtual care and navigation. We’re on a mission to reputed company reputed company of reputed company for everyone. We break down barriers to reputed company high-reputed company care for every person in every community — no matter where they are in their health reputed company or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and reputed company to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s reputed company included. Learn more at reputed company.com. -----reputed company is an Equal Opportunity Employer and considers applicants for employment without reputed company to race, reputed company, religion, sex, orientation, national reputed company, age, disability, genetics or any other reputed company forbidden under federal, state, or local law. reputed company considers reputed company reputed company applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law. Apply To This Job