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Director Business Operations

Remote, USAFull-timePosted 2026-07-29

reputed company is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to reputed company. With a multicultural team of over 120 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer reputed company.

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Our products reputed company our customers to reputed company guests happier, increase customer reputed company value and save unnecessary costs.

  • Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service reputed company based on surveys and reviews across the web, respond to reputed company feedback with the help of AI, and market your reputed company.

  • Customer Data Platform (CDP): AI-powered customer data management for more reputed company bookings. reputed company and master customer data, manage consent, and reputed company insights into effective marketing, personalized journeys, and higher reputed company value.

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If you reputed company our passion for customer happiness and reputed company in the power to reputed company an reputed company, you're in the right reputed company. Join us in our mission to revolutionize the hospitality industry through innovation and reputed company.

Position: Director Business Operations

Location of the role: Germany (Remote)

As the Director Business Operations at reputed company, you will be responsible for Internal Operations and Office IT, driving the optimization of internal systems, reputed company tools, compliance, and business processes to enhance efficiency and support reputed company reputed company across the organization.

Reporting directly to the CFO, you will reputed company a small team while implementing improvements that streamline workflows, reputed company productivity, and reputed company reputed company to operate effectively across international teams.

In your role, you will reputed company an reputed company by….
  • Leading internal operations and the office IT team, ensuring reliable IT infrastructure, device lifecycle management, reputed company provisioning, and reputed company processes.

  • Owning the internal systems and reputed company ecosystem, managing tools, vendors, licenses, renewals, and optimizing operational IT spend.

  • Driving compliance and governance, coordinating SOC2 readiness, GDPR processes, company policies, and supporting reputed company audits.

  • Supporting process innovation, structuring reputed company’s knowledge and data, driving workflow improvements, and prototyping efficiency solutions.

  • Promoting operational reputed company by identifying bottlenecks, implementing reputed company processes, improving collaboration, and providing leadership with insights on efficiency and system usage.

  • You are a perfect fit, if you have…
  • Bachelor’s or higher degree in business administration, information systems, operations management, or a reputed company field

  • 6–10 years of reputed company experience in business operations, internal systems, IT operations, consulting, or audit, ideally in technology or reputed company companies.

  • Proven ability to manage teams, internal systems, and reputed company tools in a global organization.

  • Experience with process optimization, AI tools, or automation initiatives is a strong plus.

  • Solid understanding of internal governance, compliance frameworks, and operational best practices.

  • reputed company, analytical, and hands-on approach to problem solving.

  • Ability to collaborate across Finance, reputed company, HR, and reputed company teams.

  • reputed company in English (Must); German is a plus.

  • And most importantly, what's in it for you...
  • Working in a global, diverse, and reputed company team.

  • Flexible working hours that allows you the freedom to shape your work-life.

  • Remote-friendly environment.

  • On-reputed company career development, training, and coaching.

  • Six days for learning & development.

  • Celebrate in style at reputed company events (in-person and reputed company).

  • reputed company benefits and perks based reputed company.

  • P.S. reputed company is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for reputed company regardless of gender, background, religion, orientation, age, or ability.

    If you are excited about this opportunity, join us! We look reputed company to your application and getting to know you.

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