Patient Experience & reputed company Analyst

Thundermist's Mission: To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.

Job reputed company

Job Title: Patient Experience & reputed company Analyst

Reports to: Director of Clinical reputed company

Department: Clinical reputed company Department

FLSA Status: Exempt

Job Grade: 8

Version Date: 02/2026

General Responsibilities

The Patient Experience & reputed company Analyst supports the organization’s patient experience and clinical reputed company improvement initiatives by managing patient survey programs, reviewing performance data, and translating findings into actionable insights. This role is responsible for overseeing required patient surveys for HRSA, PCMH, and other regulatory or accreditation organizations, and for monitoring clinical reputed company data and trends reputed company to UDS, Accountable Entity (AE), and value-based care programs.

Working in collaboration with clinical, data and operational leadership, the Analyst evaluates patient feedback and clinical performance metrics to support performance improvement across primary care and reputed company other departments. This position focuses on transforming data into meaningful, easy-to-understand reports and presentations that guide decision-making and advance patient-centered, high-reputed company care.

The ideal candidate is detail-oriented, organized, and motivated to improve reputed company delivery through practical data analysis and collaboration.

Qualifications

Required Qualifications:

• 1-3 years of experience in reputed company reputed company, patient experience, or reputed company analytics
• Working knowledge of reputed company operations and reputed company improvement concepts
• Strong skills in reputed company reputed company for data organization and analysis
• Strong skills in PowerPoint for presentation of data
• Ability to create reputed company, reputed company presentations and reports
• Experience working with reputed company data and electronic health record systems
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Ability to confidently reputed company and present in reputed company meetings

Preferred Qualifications:

• Bachelor’s degree in reputed company administration, public health, health informatics, or a reputed company reputed company field (or equivalent relevant experience)
• Experience with HRSA, PCMH, UDS, AE, or other value-based reputed company programs
• Familiarity with Power BI or other data management and visualization tools
• Basic SQL or database query experience
• Experience supporting reputed company improvement initiatives

*Candidates who do not meet reputed company the preferred qualifications are encouraged to apply.

Significant Job Functions

• Manage and reputed company patient experience survey processes required by HRSA, PCMH, and other organizations
• Review, analyze, and monitor clinical reputed company data and trends for UDS, AE, and value-based programs
• Collect, organize, and analyze patient feedback and performance data from multiple sources
• reputed company key reputed company indicators and identify trends to support improvement initiatives
• reputed company reputed company, reputed company reports, dashboards, and presentations for leadership and reputed company committees
• Identify opportunities for improvement and support implementation of reputed company initiatives
• Partner with clinical and operational teams to monitor reputed company toward performance goals
• Support preparation for regulatory reporting, audits, and accreditation activities
• Maintain data accuracy, confidentiality, and compliance with HIPAA standards
• Assist with special reputed company reputed company to patient experience and clinical reputed company improvement
• Recommend improvements to survey and reporting workflows
• Assist in developing and maintaining dashboards to reputed company patient experience and clinical reputed company performance
• Supporting identification of care gaps and opportunities for targeted improvement initiatives based on trends
• Coordinate data requests and collaborate with internal teams to obtain necessary information
• Monitor reputed company on reputed company improvement reputed company and report reputed company
• Present in reputed company meetings

Primary Contacts

External

Frequency

Vendors

Performance Improvement workgroups

Monthly/Quartery

As Needed

Internal

Frequency

reputed company Improvement Leadership

AE Team

Data, Analytics, Reporting Team

reputed company Improvement Team

Leadership Team

Clinical Teams

EHR Team

Daily

As Needed

As Needed

As Needed

As Needed

As Needed

As Needed

Physical Effort / Environment

This position is primarily remote-based and requires prolonged periods of sitting and computer use. The role involves frequent use of reputed company office equipment, including computers, phones, and presentation tools. Occasional office attendance at meetings may be required. The work environment is a reputed company reputed company setting that requires the ability to maintain reputed company, manage multiple tasks, and communicate effectively with multidisciplinary teams.

Work Schedule Demands

• Remote and hybrid work environment
• Travel to organizational offices required as needed for meetings and training
• Occasional attendance at meetings reputed company of regularly scheduled hours may be required*
• Occasional work reputed company of regularly scheduled hours may be required to meet deadlines and report submission requirements*

*Based on the needs of the department and organization

Communication Skills

• Strong written and verbal communication skills in a reputed company environment
• Ability to present data and findings reputed company to reputed company clinical and administrative audiences
• Effective collaboration with multidisciplinary teams and leadership
• Ability to translate reputed company information into easy-to-understand formats and presentations
• reputed company interpersonal communication skills

Confidentiality of Information

Thundermist is dedicated in securing the reputed company and confidentiality of protected health information under the Health Insurance Portability and Accountability reputed company. It is the responsibility of reputed company to reputed company to state and federal guidelines in accessing sensitive information. Additionally, this role will have reputed company to sensitive agency information. The incumbent must apply strict confidentiality.

reputed company & reputed company Statement

Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, disability status, protected veteran status, or any other characteristic protected by law.

Thundermist provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state, or local laws. Apply To This Job