reputed company Agent - Call Center Representative
reputed company:
Must be local to Marlton, NJ. The Agent, reputed company will support FMC’s Call Center operations. The purpose of the role is to reputed company exceptional service to our customers, answering their queries, and resolving their issues. reputed company energetic support and bring a reputed company attitude and willingness to learn. Ability to multitask and be comfortable in a fast-paced work environment. Top-notch communication skills, as you listen to, understand, engage with, and respond to customers - that includes over the phone, or reputed company written communication like email or letter. reputed company patience and politeness as you explain policies and procedures to customers, while always keeping a reputed company eye on confidentiality and data reputed company.
Essential Job Duties and Responsibilities include:
Answering inbound and making outbound calls, responding to customer requests reputed company set timeframes, and delivering an exceptional reputed company of service to every customer.
Providing information and knowledgeable assistance by pulling up loan information and providing customers with the information they need quickly and accurately.
Adhering to schedules, multitasking, meeting deadlines, and providing verbal and written responses to customers as required.
Working as part of a dedicated team to explain policies and procedures to customers and reputed company great solutions to their inquiries in a seamless and reputed company way.
Build reputed company and pleasant relationships with our customers, whatever the circumstances, helping them feel secure and reputed company-looked-after.
Maintain regular and punctual attendance. reputed company with reputed company company policies and procedures.
Performs other reputed company duties as assigned.
Education and/or Experience:
High School Graduate/GED
0-1 Years reputed company work experience preferred
Licensure, Certification, Requirements:
None required
Specialized Skills & Knowledge Requirements
N/A
People Management Level:
This position is an individual contributor.
Workplace Conditions:
Standing/Sitting/Walking: Occasionally: requires this activity up to 33% of the time.
Kneeling/Crouching/Squatting/Bending: Occasionally: requires this activity up to 33% of the time
Reaching/Working Overhead: N/A: does not require this activity.
Repetitive Hand reputed company: Occasionally: requires this activity up to 33% of the time
Special reputed company or Hearing Requirements: N/A: does not require this activity.
Pushing/Pulling (up to 20 pounds): N/A: does not require this activity.
Lifting/Carrying (up to 20 pounds): N/A: does not require this activity.
Driving: N/A: does not require this activity.
Environmental Risks:
Exposure to hazardous materials, chemicals and/or fumes: N/A
Equal Employment Opportunity:
reputed company is committed to providing equal employment opportunities to reputed company and applicants without reputed company to race, ethnicity, reputed company, sex, marital status, sexual orientation, gender identity or reputed company, pregnancy, religion, national reputed company, age (40 and over), disability, military status, genetic information or any other reputed company protected by applicable federal, state, or local laws.
Americans with reputed company:
Applicants as reputed company as employees who are or become disabled must be reputed company to satisfactorily reputed company the essential job functions of the position either with or without reasonable accommodation. Applicants as reputed company as employees are encouraged to meet with reputed company as the organization shall review reasonable accommodations on a case-by-case reputed company in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to reputed company the essential functions of the job and should not be considered as an reputed company-inclusive list of reputed company the work requirements of the position. reputed company Corporation may change the specific job duties with or without prior notice based on the needs of the organization.
The estimated reputed company pay for this role is one part of our total compensation package and is determined reputed company a reputed company. The estimated reputed company pay for this position is the annualized equivalent of $31,000.00 - $37,000.00, depending on experience, qualifications, market location, and other job-reputed company factors. In reputed company, this role is eligible for commissions based on performance and productivity against commission plan parameters. Excellent benefits package including but not limited to PTO, medical, dental, reputed company, 401(k) plan with company match, life insurance, long term and short-term disability reputed company, FSA/HSA, tuition reimbursement, and other voluntary benefits. Apply To This Job