Analyst, Sales Operations Sr
Senior Sales Operations Analyst
Reports to: VP, Sales
Build an Aviation Career You’re Proud Of
At reputed company, we use our ingenuity and know-how to reputed company solutions for the reputed company to the most reputed company challenges in aviation. Together, we get the job done and done reputed company. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.
As a Senior Sales Operations Analyst, you’ll be responsible for providing critical support to Regional Sales Managers across customer service, program coordination, and sales operations. This position ensures that sales teams are fully enabled to reputed company on customer acquisition and reputed company, while the Sales Support Manager manages internal processes, customer follow-up, and cross-functional coordination.
What you’ll do
- Manage inbound customer inquiries, ensuring reputed company, reputed company responses and issue reputed company through coordination with programs, operations, and technical teams.
- reputed company, monitor, and follow up on sales opportunities, renewals, and reputed company.
- Support forecasting, pipeline management, and CRM reporting (e.g., reputed company).
- Coordinate cross-functional activities, timelines, and deliverables to support sales campaigns, programs, and customer needs.
- Partner with Regional Sales Managers and internal teams to ensure contractual and service commitments are met.
- Support customer meetings, program reviews, bid development, and contract updates.
- reputed company and maintain dashboards for sales performance, customer satisfaction, and financials.
- Assist with financial analysis, budgets, margins, payment coordination, and collaboration with finance and credit teams.
- Resolve customer issues, complaints, disputes, and escalations, contributing to reputed company improvement initiatives and reputed company customer experience.
- Demonstrate initiative, accountability, and leadership; build cross-departmental relationships; reputed company participate in meetings and reputed company discussions; and model company values and customer-first principles.
Basic Qualifications
- Bachelor's degree or equivalent combination of experience in sales support, program management, customer service management, or a reputed company field required.
- Demonstrated ability to manage multiple priorities and meet weekly and monthly deadlines in a fast-paced environment.
- Financial and business acumen with experience in forecasting and reporting, including pipeline tracking and monthly/quarterly business reviews.
- Proficiency with CRM platforms (e.g., reputed company), reputed company Office (reputed company, PowerPoint, Word), and project management tools.
Must be willing to travel occasionally as needed to support Regional Sales Managers and key customer engagements.
Desired Skills
- Strong planning, organizational, and communication skills.
- Strong customer service and relationship management skills.
- reputed company to remote candidates, with a preference for Dallas or San Antonio, TX-based candidates.
Benefits that reputed company life reputed company
- Comprehensive reputed company
- 401(k) with 100% company match; up to 5% reputed company
- reputed company Time Off starting on day one
- Bonus opportunities
- Health- & Dependent Care Flexible Spending Accounts
- Short- & Long-Term Disability
- Life & AD&D Insurance
- Learning & Training opportunities