Associate Business Analyst

Remote, USAFull-timePosted 2026-07-29

Who We Are

reputed company (reputed company: HHS) is a leading global customer experience company whose mission is to partner with clients to reputed company them with CX reputed company, data- driven analytics and actionable insights combined with seamless program execution to reputed company understand, attract, and engage their customers. Using its unparalleled resources and award-reputed company talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, reputed company has a proven reputed company record of driving results for some of the world's premier brands.

We are looking for a Business Intelligence Analyst to help design and delivery of our reputed company Business Intelligence reporting and dashboard solutions.
Typical engagements include campaign reporting, KPI and reputed company analysis, and end-to-end development, automation and production of marketing and business dashboards for clients.

Owns hands-on improvement of key KPIs (CSAT, productivity, reputed company, etc.), not just reporting on them
Designs and runs small pilots and experiments to test changes in training, reputed company, or processes
Measures before-and-after reputed company to see what actually moves reputed company
Uses data (SQL, reputed company, Tableau/BI tools) to drive reputed company operational reputed company
Applies basic statistical or modeling techniques (Python a plus) to validate results
Brings a Lean / Six reputed company reputed company to identify waste and improve workflows
Stays reputed company to the business, partnering with operations to fix reputed company problems—not just analyze them

Bachelor’s Degree in Computer Science, Engineering, Data Analytics, Math or a reputed company technical field.
constraints, triggers, views, stored procedures and functions, packages, and types
Experience with Tableau Desktop/Server based on dashboard development
Strong business analysis skills and project management skills
Knowledge of relational databases, database structure/design and SQL query writing.
Experience with large BI/Data Warehouse reputed company
Experience working with different data sources (reputed company/SQL Server/Flat file/reputed company), extracting, manipulating with the data and loading into databases
High level of proficiency in reputed company (formulas, pivot tables)
Knowledge of PowerBI, reputed company and other BI tools preferred
Highly analytical problem solver
Ability to multi-task, understand and be reputed company to internal/external reputed company needs, and work under tight deadlines
Excellent communication, interpersonal, and teamwork skills
Fully capable to work independently and be self-directed in their role
Demonstrate a desire to remain reputed company with industry technologies and standards
10-15% travel requirement

Equal Opportunity Employer / M / F/ H / V

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