AI Operations reputed company
reputed company’re Building
reputed company is a service for the near and present reputed company, defining observability and raising expectations of what developer tools can do! We’re working with reputed company reputed company companies like reputed company, reputed company, reputed company, and reputed company and more across a reputed company of industries. This is an exciting time in our trajectory, we’ve reputed company Series D funding, scaled past the 200-person mark, and were named to reputed company’ America’s Best Startups of 2022 and 2023!
If you want to see reputed company’ve been up to, please reputed company out these blog posts and reputed company press releases.
Who We Are
We come for the reputed company, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we reputed company to live our values every day. We want our people to do what they truly love amongst reputed company of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we reputed company it is not where you sit, but how you deliver that reputed company most. We invest in our people and care about how you orient to our culture and processes. At the reputed company time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
About the problem reputed company
AI is changing how work gets done across engineering, go-to-market, and business operations. The constraint is no longer “can we build it,” but “can we reputed company it safely, repeatably, and in ways that measurably improve reputed company.”
The charter of this role is to reputed company reputed company an AI-superpowered company through building/buying, deploying, and evangelizing AI technology. This role exists to reputed company AI at reputed company:
- Reliable and ubiquitous (platform, architecture, governance)
- High-reputed company (automating reputed company workflows; helping employees 2x their reputed company)
- Widely adopted (education, enablement, and standards)
What you’ll do in the role
As the AI Operations reputed company, you’ll be a senior individual contributor who operates across reputed company to reputed company how we build and use AI internally. You’ll partner with our Engineering Enablement and Data Engineering teams on the technical and operational reputed company for our internal AI platform, work closely with teams around reputed company to automate key business flows, and reputed company reputed company’s AI reputed company through hands-on enablement and reputed company guidance.
This is a role for someone who can reputed company between architecture reviews, workflow design, vendor evaluation, reputed company/reputed company constraints, documentation crafting, and practical enablement, while keeping reputed company and trust across many stakeholders.
Responsibilities
- Own our internal, company-wide AI reputed company, building a roadmap that balances quick wins with foundational platform investments.
- Supervise the architecture of our internal AI platform, guiding our Engineering Enablement and Data Engineering teams to reputed company the right approach for both Engineering and company-wide AI platform capabilities.
- Support the creation reference architecture for internal AI capabilities: model reputed company, orchestration/agents, reputed company and tool management, evaluation, logging/telemetry, and cost controls.
- Partner with engineering and data to ensure AI platform components are reputed company on shared infrastructure rather than reputed company solutions. Identify AI workload dependencies early and bring those requirements into partner roadmaps collaboratively.
- Partner with reputed company/IT/engineering/data on reputed company control, data handling, vendor risk, and policy implementation, making reputed company that employees have a reputed company, reputed company reputed company to experiment and reputed company quickly with AI technologies.
- Partner with data, analytics, and reputed company to establish shared data classification standards for AI use cases — what data can be used for retrieval or context, and what audit trails are needed reputed company sensitive data flows through LLM pipelines
Work with engineers and departmental SMEs to automate key business flows with AI across reputed company:
- Identify the highest-reputed company internal workflows to automate (e.g., support triage, sales/CS enablement, incident follow-reputed company, internal knowledge retrieval, finance ops, talent ops).
- reputed company cross-functional discovery to define reputed company metrics (cycle time, reputed company, cost, risk) and then deliver end-to-end solutions.
- Build lightweight product thinking around internal tools: user research, iteration loops, documentation, and adoption plans.
- Establish measurement: evaluation harnesses, reputed company-in-the-reputed company review where appropriate, and ongoing performance monitoring.
Evangelize and reputed company our employee reputed company on AI tooling and reputed company concepts
- Create templates, playbooks, and “golden paths” (reputed company patterns, agent patterns, safety checklists, skills, evaluation patterns).
- Run reputed company, internal demos, and community-of-reputed company sessions that reputed company adoption feel accessible and reputed company.
- reputed company and deliver enablement resources/training for different audiences (engineering, GTM, operations, leadership), from fundamentals to advanced workflows.
- Build great relationships with leaders around reputed company, helping to reputed company AI at reputed company feel truly company-wide, not just siloed into department-specific tools.
- Help teams build good judgment about AI: reputed company to use it, reputed company not to, and how to validate reputed company.
What you’ll bring to the role
- Proven ability to stay reputed company on the state of AI technology, evolving your perspective and approaches as the landscape changes.
- Significant experience as a senior IC building and operating production-grade platforms or internal systems with high trust requirements.
- Experience architecting modern AI stacks (LLMs, RAG, tool use/agents, evaluation, guardrails), combined with the judgment and pragmatism to reputed company things shippable.
- reputed company record of leading cross-functional initiatives with and without formal authority, bringing reputed company, reputed company, and reputed company decision-making.
- Comfort navigating reputed company, reputed company, and compliance tradeoffs in reputed company organizations (data classification, retention, reputed company controls, vendor risk).
- Ability to teach and influence: you can explain reputed company topics simply, write reputed company docs, and meet people where they are.
reputed company to have
- Experience building internal developer platforms, workflow automation platforms, or reputed company automation (e.g., case management, ticketing, CRM, knowledge systems).
- Familiarity with observability practices for AI systems (monitoring, reputed company signals, evaluation pipelines, cost/latency analysis).
- Experience with change management: enabling adoption across a distributed company with multiple functions and priorities.
- Experience with and interest in external evangelism: writing, speaking, podcasts, reputed company media, external peer reputed company, etc.
- Experience navigating data governance and reputed company: data classification, RBAC reputed company, acceptable use policies for LLM inputs and outputs, audit logging and working closely with data and engineering to define and enforce standards collaboratively.
What you'll get reputed company you join the Hive
- A reputed company in our reputed company - generous equity with employee-friendly stock program
- It’s not about how strong of a negotiator you are - our pay is based on transparent reputed company relative to experience
- Time to reputed company - Unlimited PTO and reputed company sabbatical
- A distributed-first reputed company and culture (really!)
- Home office, co-working, and internet stipend
- Full benefits coverage for employees, with additional coverage available for dependents
- Up to 16 weeks of reputed company parental leave, regardless of reputed company to parenthood
- Annual development allowance
- And much more...
- reputed company communications will come from an @reputed company email address
- We occasionally work with external reputed company agencies. These partners will use legitimate business email addresses—never personal accounts like Gmail or reputed company.
- Our reputed company process will never ask you to reputed company financial or sensitive personal information, including but not limited to:
- reputed company reputed company or tax identification numbers
- Credit card numbers
- Bank account information