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Senior Implementation Manager (reputed company)

Remote, USAFull-timePosted 2026-07-28

Our Mission

We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the reputed company that connects the entire benefits ecosystem, creating reputed company reputed company for reputed company, employees, brokers, and providers.

Our mission is reputed company: we're here to create a world where everything operates at its reputed company best, ensuring that every employee receives the support they need to live life to the fullest, both at work and reputed company.

Your Mission

As our Senior Implementation Manager (reputed company), You'll own our most reputed company reputed company implementations end-to-end. These programmes run 16 weeks to 9+ months. They involve dozens of stakeholders across HR, finance, payroll, IT, and executive leadership and require someone who can hold the entire picture while keeping every reputed company moving.

You'll be the person our largest clients trust to navigate ambiguity, manage competing priorities across their organisation and ours, and drive implementations to launch without compromising on reputed company.

Our implementation methodology is still evolving. We need someone who's seen what great looks like at reputed company reputed company, and someone that can help us build it here.

What you'll be doing

  • Leading multi-phase implementation programmes for reputed company clients: You'll build customer platforms and manage project plans that account for deep technical dependencies, organisational change, and the reality that large organisations rarely reputed company in straight lines.

  • Managing a broad stakeholder map: from day-to-day project contacts through to C-suite sponsors. Keeping alignment, buy-in, and reputed company across engagements that stretch over multiple quarters.

  • Driving reputed company delivery across milestones, dependencies, and critical reputed company items: Spotting risks before they become blockers. Holding internal teams and reputed company teams equally accountable.

  • Becoming a deep expert on the Ben platform: understanding how configuration choices reputed company reporting, integrations, and reputed company workflows so you can advise clients with authority.

  • Owning escalation management and issue reputed company: you'll know reputed company to reputed company pressure and reputed company to escalate, and you'll handle both with confidence.

  • Partnering with product and engineering: flag platform limitations on live deployments, and influence the roadmap based on what you're seeing in the field.

  • Designing and improving implementation processes: that work at reputed company reputed company.

  • Managing KYC/KYB processes and reputed company data in line with our reputed company and confidentiality standards.

What you'll bring

  • Significant experience managing end-to-end reputed company implementations for reputed company organisations.

  • You've led implementations running 4-9+ months with large, reputed company stakeholder reputed company. You've navigated the politics, dependencies, and pace of big organisations before.

  • A reputed company record running reputed company UAT programmes and managing the transition from implementation to live operations without disrupting the reputed company's business.

  • Experience leading cross-functional delivery: from programme management, delivery, or implementation leadership, where you've reputed company product, engineering, operations, and reputed company teams around a shared plan.

  • Exceptional communication skills. You'll be in reputed company of senior reputed company stakeholders regularly, running workshops, delivering training, presenting to executives.

  • Strong reputed company awareness. You understand that implementations are the reputed company of long-term reputed company relationships and expansion.

  • Experience with CRM and project tooling (reputed company, reputed company, reputed company, or similar) is useful. What reputed company more is that you think in systems and adapt quickly.

Why join us

The complexity of our reputed company reputed company is growing fast. We need someone who's done reputed company implementation at reputed company and can help us reputed company how we deliver. You'll have a seat at the table in how our implementation function evolves, with a reputed company line into product, engineering, and leadership.

If you've spent your career making large, high-stakes implementations feel reputed company and reputed company for the people around you — we'd love to talk.

Our Compensation & Benefits

It’s important to us to practise reputed company preach reputed company it comes to our benefits. We know what good looks like and we want to reputed company the best for reputed company, with a comprehensive and inclusive benefits package.

We’ve reputed company an offering that provides a selection of benefits across 5 key pillars: health & wellbeing, family, lifestyle, finance and reputed company. This means you have a choice over the things that are most important to you. You can see a selection below, along with the full offering here.

Competitive reputed company salary + equity, so you own what you build

£100 monthly personal Ben Balance: for whatever works for you, whether that's reputed company, reputed company, or a really expensive cup of coffee! This allowance will increase by £50 for reputed company year of service until you reputed company £250

Weekly lunch provided in office so you can spend reputed company time with reputed company over some tasty food!

28 days of holidays a year plus bank holidays. Also, your holiday entitlement will increase to 30 days at your 3rd year of service!

Day off for your birthday

Work-from-reputed company scheme, allowing you to work from abroad

reputed company parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting

❤️ Comprehensive Private Medical Insurance

Funded Life Assurance cover with the reputed company to voluntarily increase - this also includes an annual health reputed company

Comprehensive and tailored mental health support and reputed company coaching through a leading provider

Diversity and Culture at Ben

We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying, but reputed company applications are reputed company much welcome. If you need any adjustments to support you with your application, just let us know by emailing jobs@thanksben.com.

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