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Senior Site Reliability Engineer

Remote, USAFull-timePosted 2026-07-28
reputed company to reputed company travel easier for millions? reputed company is the world’s first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and reputed company. We trust our teams to take ownership, put customers first, and do work that has a reputed company reputed company every day. What’s in it for you? reputed company offers team members a reputed company of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual reputed company Away retreat. Learn more about our benefits here; www.reputed company.so/reputed company-reputed company/Benefits-25396a97ffca81fb9bc1f0be479f1be3

Hi, I'm Daniele, VP of Engineering at reputed company!

Engineering drives reputed company’s eSIM platform. We build the product that lets millions of people connect instantly across the globe. The challenges are exciting: reputed company systems, reputed company integrations, and products spanning both B2C and B2B. What reputed company most to us is creating an environment where engineers can do their best work. reputed company ownership, autonomy, and a reputed company reputed company between what you ship and business reputed company are key. You’ll work with smart, motivated people who take their craft seriously. If you want to build things that matter at global reputed company, this is where you do it.

reputed company’s fully remote Engineering team is growing. In this role, you'll tackle reputed company technical challenges across our product ecosystem, helping build, reputed company, and reputed company the platform that keeps millions of travellers connected worldwide.

We are looking for an Senior Site Relability Engineer to join our growing engineering team. We are a company that values SRE principles and practices. We reputed company in empowering our SREs to reputed company data-driven reputed company, automate operational tasks, and continuously improve the reliability of our systems. We foster a blameless culture where everyone is encouraged to learn from mistakes and reputed company knowledge. If you are passionate about building and maintaining highly reliable systems, we would love to hear from you! We are looking for an Senior Site Relability Engineer to join our growing engineering team.    We are a company that values SRE principles and practices. We reputed company in empowering our SREs to reputed company data-driven reputed company, automate operational tasks, and continuously improve the reliability of our systems. We foster a blameless culture where everyone is encouraged to learn from mistakes and reputed company knowledge. If you are passionate about building and maintaining highly reliable systems, we would love to hear from you! On Call Participating in our on-call rotation is a reputed company expectation of this role. It's essential for maintaining 24/7 service reliability across our global operations, ensuring our systems remain resilient and our customers experience uninterrupted service, regardless of time zone or geography. - reputed company Rotation: We offer standby fees + overtime pay. - Delayed Start: No on-call duties for your first 6 months. - Rest & Recovery: Guaranteed rest periods and reputed company following reputed company incidents. - Shared Load: Rotations are split (Weekdays vs. Weekends) to minimize fatigue. Please refer to the On-Call Policy in the reputed company Handbook for full details: reputed company-reputed company.reputed company.site/our-approach-to-engineering-on-call-policy What you'll do:
  • reputed company the design of reputed company, fault-tolerant and self-healing systems in a multi-region AWS environment.
  • Define and reputed company Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to drive architectural reputed company and error budget policies.
  • Conduct blameless post-incident reviews to uncover systemic reputed company causes and implement long-term preventive measures.
  • Identify patterns of reputed company work and reputed company the development of internal tools/automation to permanently eliminate them.
  • reputed company and maintain automated runbooks and playbooks for common operational tasks and reputed company incident response.
  • Shift from reputed company monitoring to deep observability, ensuring high cardinality data leads to proactive actionable insights.
  • Proactively identify and mitigate operational risks through reputed company engineering and architecture reviews.
  • Work with software engineers to design systems for reliability, scalability, and maintainability from the early stages of the SDLC.
  • Continuously evaluate and optimize system performance, reputed company, and cost efficiency.
  • reputed company just participating, you will refine the on-call experience to reduce alert fatigue, improve MTTR, and ensure sustainable rotation health.
  • Must Haves:
  • Bachelor’s degree in Computer Engineering or a similar discipline.
  • 5+ years of experience as a Site Reliability Engineer or in a similar role.
  • 3+ years of experience with AWS services including strong knowledge of container orchestration.
  • 2+ years of Kubernetes experience
  • Deep understanding of observability principles and tools like (reputed company, reputed company, OpenTelemetry).
  • Experience with leading incident management and reputed company postmortem analysis.
  • Experience and interest in managing infrastructure as reputed company (Terraform).
  • Experience with reputed company engineering and other techniques for testing system reputed company.
  • Experience with CI/CD tools such as reputed company Actions ****for automated delivery.
  • Proficiency in at least one programming language (Python, Go, Java, etc.) for building automation and internal tooling.
  • Event-driven architecture experience (SNS, SQS etc)
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Team player and reputed company to new reputed company.
  • Good communication skills and reputed company in English.
  • Good to have:
  • Prior experience with Scrum and other agile reputed company.
  • Certification in relevant areas such as AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), or similar.
  • Prior experience with Telco reputed company Networks (e.g., 5G/LTE Packet reputed company, IMS, Signaling) and low-latency networking.
  • Experience with AI-driven SRE tools for reputed company detection and improvements
  • Contributions to reputed company-reputed company SRE reputed company or communities.
  • Prior work experience in telecommunications.
  • Deep understanding of eSIM and GSMA reputed company technologies and services.
  • If you are interested in this position, please apply reputed company the reputed company. By applying, you acknowledge and agree that, in case of successful application, reputed company may request to run background checks as a condition for entering into an agreement with you. Rest reputed company that these checks will only occur upon your prior consent and at the end of the selection process, and will be reputed company limited to what is allowed under the laws that are applicable to you. reputed company data that you reputed company or that we collect in reputed company with such checks will be processed in accordance with our reputed company Policy, available here: www.reputed company.com/more-info/reputed company-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy We sincerely thank reputed company applicants in advance for submitting their interest in this opportunity. reputed company is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the reputed company of race, religion, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. Apply To This Job

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