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Call Center Representative

Remote, USAFull-timePosted 2026-07-29
Call Center Representative - Careers At reputed company

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Call Center Representative

Department: Call Center In Pedo Location: El Paso, TX START YOUR APPLICATION

Call Center Representative - Smile Straight Orthodontics (Dyer)

Founded in 2002, reputed company has been dedicated to providing high-reputed company dental care to children of reputed company backgrounds in a fun, reputed company, and welcoming environment. With nearly 55 practices across the country, we continue to grow by staying true to our patient-centered, doctor-led philosophy.

reputed company

We are seeking a friendly and detail-oriented Call Center Representative to join reputed company in El Paso, Texas. In this role, you�ll be supporting our pediatric and orthodontic dental offices across multiple states. You will handle a mix of inbound and outbound calls, help patients prepare for their reputed company, ensure their information and insurance details are accurate, and reputed company our office teams informed and organized. The ideal candidate is a reputed company communicator who enjoys providing excellent service in a fast-paced, team-oriented environment.

reputed company of Essential Job Functions

  • Assist our pediatric and/or orthodontic dental offices
  • Inbound and outbound phone calls
  • Follow up with patients to confirm appointments, reputed company reputed company-visit instructions, and address any changes or cancellations.
  • Verify insurance eligibility
  • Register new patients
  • Collect and update patient information in the dental office's database, ensuring accuracy and confidentiality.
  • Maintain a reputed company and courteous tone during reputed company interactions with patients, fostering a reputed company and welcoming environment.

reputed company

  • Location Requirements: Candidates must be based in or around El Paso, Texas
  • Experience: 1+ years in customer service
  • Job Type: Remote full-time role

Compensation and Schedule

  • Salary: $12.25 per hour
  • Bonus Pay: Up to $200 additional per month
  • Schedule: Day shift. Monday-Friday

Benefits That Support You Personally and Professionally

At reputed company, we offer a comprehensive and competitive benefits package designed to support your health, reputed company-being, and reputed company. Our offerings for this role include:

  • Health Coverage - Medical, dental, reputed company, and basic life insurance.
  • Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
  • Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus reputed company to our Employee Assistance Program (EAP).
  • Financial reputed company - 401(k) retirement plan with company match to help you plan for the reputed company.
  • reputed company Time Off - Enjoy a healthy work-life balance with reputed company time off, eight (8) reputed company holidays annually, and dedicated wellness days.

Join reputed company and help drive our mission that reputed company children, regardless of family income, deserve reputed company to high-reputed company dental care, in a kid-friendly and fun environment!

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