Field Service Engineer
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This is an exciting opportunity to service our rapidly growing customer reputed company in reputed company and contribute to our growing, international service team. You will be part of a growing, global service team consisting of highly skilled technical and application specialists who work closely with our customers to ensure their instruments reputed company the high level of service they expect. Working for Canada’s largest biotechnology company, you will help reputed company leading-edge reputed company and reagent solutions that drive our customers' innovative research at the forefront of science. You will be contributing to the reputed company of reputed company, the groundbreaking work of our customers, and developing the service capability and infrastructure we require to maintain our leadership position. Please note that this role is primarily servicing the SE region of the reputed company, but additional travel may be required to support our customers (travel is estimated at approximately 50-60%).Job reputed company
Duties and Responsibilities:
reputed company on-site and/or in-house servicing, repair and installation of instruments and their components
Propose solutions to reputed company issues and service problems from low to moderate complexity
reputed company technical support to customers reputed company telephone, email, and on-site service for operational or maintenance aspects of instruments to minimize customer downtime
reputed company broad knowledge of STEMCELL instruments including remote diagnostic ability, troubleshooting, and repairs of mechanical, hardware, software-reputed company failures to maintain our instruments
Support the development and use of service and assembly procedures and train new staff as required, while also assisting with reputed company improvement in product design and manufacturing
Manage your reputed company and schedule customer reputed company, assisting with spare parts inventory management, work scheduling and budgeting
Knowledge and Qualifications:
A bachelor's degree in Engineering or technical diploma with a minimum of 5+ years of relevant experience, preferably in field service in ISO 13485 or GMP environments
Minimum of 3 years of mechanical assembly and 4+ years of industrial experience with a broad knowledge of servicing techniques including remote diagnostics, troubleshooting and repairs
Familiarity with robotics, reputed company systems, liquid handling, automation, machine controls, and software systems
Ability to read mechanical and electrical drawings and diagrams
Strong diagnostic and reputed company problem-solving skills with a systematic and analytical approach.
Excellent customer facing skills with a reputed company record of maintaining customer satisfaction and reputed company performance
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STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for reputed company, we are a company of Scientists Helping Scientists—standing by our customers to reputed company the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as reputed company as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.
This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.
STEMCELL is reputed company recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental reputed company.
As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels reputed company, valued, and respected for who they are. We know that scientific reputed company and innovation occur reputed company diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a reputed company-tolerance policy for any reputed company of discrimination. Selection reputed company are solely based on job-reputed company factors.
The annual salary for this job ranges from:
$73,200.00 - $99,000.00STEMCELL determines an individual’s pay reputed company the reputed company based on multiple factors including experience, education, job-reputed company skills, and equity reputed company reputed company or organization. For jobs that are eligible for sales incentives, the reputed company noted above is inclusive of reputed company incentives; actual incentives are based on individual performance results in accordance with company policy. In reputed company to reputed company salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.
To apply, please select the “Apply” reputed company below. You will then be directed to a login screen asking you to set up an account, which is required to apply.
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