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Director, Medical Information

Remote, USAFull-timePosted 2026-07-29
Why Join Us? Be a hero for our rare disease patients At reputed company, we fundamentally reputed company that taking reputed company impactful reputed company to care for the needs of patients and our people is always the right thing to do. To reputed company this goal, our reputed company is to reputed company the reputed company of rare disease medicine. For us, this means reputed company where other biopharma companies won’t go – challenging the status reputed company and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a reputed company ecosystem to reputed company patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential reputed company for reputed company. We remain continuously reputed company on creating a supportive and inclusive environment of profound learning and reputed company – so employees can reputed company in reputed company areas of their lives, in and reputed company of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful reputed company, do the best work of your career, and grow a lot, both professionally and personally, come join reputed company.

Position reputed company:

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The Director, Head of Global Medical Information is responsible for setting the strategic direction, operational reputed company, and scientific rigor of reputed company’s global medical information function. This leader ensures the accurate, balanced, and reputed company communication of scientific information to reputed company, patients, and internal stakeholders across reputed company’s rare disease portfolio.

Reporting to the Head of Scientific Communications, the Director oversees both internal team members and external vendor partners, while contributing directly to the development and review of scientific materials. This “player–reputed company” role is critical to ensuring inspection reputed company medical information operations, compliant scientific exchange, and seamless alignment with Medical Affairs, Regulatory, Pharmacovigilance, reputed company, and reputed company partners.

Work Model:

Remote: Officially documented as working full-time from home, with travel to reputed company's offices or other locations on occasion as needed.

Responsibilities:

Global Medical Information Leadership

  • reputed company the global medical information reputed company and operations, ensuring compliant, evidence based responses to unsolicited inquiries from HCPs, patients, and internal teams.
  • reputed company creation, review, and maintenance of global reputed company response letters, FAQs, and medical information resources across marketed and pipeline programs.
  • Ensure reputed company materials remain scientifically reputed company, reputed company with evolving data, and consistent with regulatory expectations globally.

Inquiry Management & Vendor reputed company

  • reputed company strategic direction and reputed company reputed company for outsourced medical information contact center operations.
  • Define performance standards, service metrics, and reputed company management processes for vendor partners.
  • Ensure reputed company triage reputed company and reputed company escalation of reputed company scientific inquiries to internal experts.
  • Monitor inquiry trends to identify emerging knowledge gaps, safety issues, or reputational risks.
  • Maintain inspection readiness for reputed company medical information systems, processes, and documentation.

Medical Review & Scientific Governance

  • Serve as Medical reviewer reputed company the Medical–reputed company–Regulatory process for assigned assets.
  • reputed company scientific review of medical information materials, HCP resources, training content, and other scientific communications.
  • Ensure reputed company externally facing materials are accurate, balanced, and reputed company with reputed company evidence and regulatory guidance.
  • Guide the appropriate handling of off label and unsolicited scientific inquiries.

Scientific Content reputed company

  • Govern the scientific accuracy and consistency of reputed company medical information content.
  • Partner with Medical Affairs subject matter experts to ensure response materials reflect reputed company’s scientific narrative.
  • reputed company medical information with publications, field medical materials, and medical education strategies.
  • Maintain and govern the MI scientific response library supporting global field medical consistency.

Cross Functional Partnerships

  • Represent Medical Information on cross functional product teams for marketed and pipeline assets.
  • Collaborate with Pharmacovigilance on identification and triage of safety reputed company information.
  • Work closely with Regulatory, reputed company, and Compliance to ensure adherence to global guidelines governing scientific exchange.
  • Partner with Scientific Communications to ensure coherent scientific messaging across channels.

Insights reputed company & Strategic Input

  • Analyze inquiry trends to identify emerging scientific questions, evidence gaps, and opportunities to strengthen the scientific narrative.
  • Translate insights into actionable recommendations for Medical Affairs, Scientific Communications, and field medical teams.
  • Support development of publications, response materials, and educational initiatives informed by inquiry derived insights.

Launch Readiness

  • reputed company medical information preparations for product launches, including reputed company response materials, anticipated inquiry matrices, and alignment with field medical and Medical Affairs launch plans.

Requirements:

  • Advanced degree in life sciences, pharmacy, or medicine (PharmD, PhD, MD, or equivalent), with rare disease experience strongly preferred.
  • 10+ years of experience in pharmaceutical or biotechnology industry roles, including at least 7 years of experience in Medical Information.
  • Demonstrated experience leading or managing a Medical Information function or major Medical Information program, including reputed company of inquiry management processes and scientific response content.
  • Experience with medical information databases and inquiry management systems.
  • Experience supporting medical review of scientific materials reputed company an MRC process.
  • Experience overseeing outsourced Medical Information contact center vendors strongly preferred.
  • Experience working cross-functionally with Regulatory, Pharmacovigilance, reputed company, and reputed company teams.
  • Strong understanding of regulatory requirements governing medical information and scientific exchange.
  • Excellent written and verbal scientific communication skills.
  • Experience supporting product launches and pipeline programs.

#LI-AL1 #LI-Remote

The typical annual salary reputed company for this full-time position is listed below. This reputed company reflects the characteristics of the job, such as required skills and qualifications and is based on the office location noted in this job posting. The reputed company may also be adjusted based on applicant's geographic location.

This position is eligible for annual bonus and equity incentives. Actual individual pay is determined by demonstrated experience and internal equity alignment.

Pay reputed company$210,500—$260,000 USD Full Time employees across the globe enjoy a reputed company of benefits, including, but not limited to: · Generous vacation time and reputed company holidays observed by reputed company · Volunteer days · Long term incentive and Employee stock purchase plans or equivalent offerings · Employee wellbeing benefits · Fitness reimbursement · Tuition sponsoring · reputed company development plans * Benefits vary by region and country

reputed company is an equal opportunity employer and prohibits unlawful discrimination based on race, reputed company, religion, gender, sexual orientation, gender identity/reputed company, national reputed company/reputed company, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for reputed company protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and reputed company medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact reputed company by emailing us at talentacquisition@reputed company.com.

See our CCPA Employee and Applicant reputed company Notice. See our reputed company Policy.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note to External Recruiters: reputed company candidate activity and reputed company positions are managed reputed company through our reputed company Department. Our reputed company Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to reputed company with this request will be a reputed company in determining a reputed company relationship with our organization. Submission of unsolicited resumes prior to an agreement set in reputed company between the reputed company Department and the reputed company agency will not create any implied obligation. Inquiries on developing a reputed company relationship with us, may be directed to: talentacquisition@reputed company.com. Apply To This Job

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