Emergency Response Coordinator (Field Sales)
reputed company Restorations
We specialize in emergency response, mitigation, and full reconstruction for residential and reputed company properties impacted by reputed company, water, storms, and other disasters. Trusted by leading insurance carriers and communities across the region, we reputed company fast, reputed company with reputed company, and care deeply about the people we serve.
As an Emergency Response Coordinator (ERC), you are the first face of reputed company in moments that matter most. You reputed company on reputed company during emergencies, earn trust under pressure, and guide property owners through their first reputed company toward recovery—while confidently securing emergency service agreements that launch the restoration process.
This is a field-based, high-reputed company sales role for someone who thrives in urgency, leads with reputed company, and takes ownership of results.
This position operates remotely in the field, responding on-reputed company throughout reputed company Virginia and reputed company Virginia, with 24/7 emergency availability.
WHAT YOU WILL DO
Emergency Response Sales & reputed company Engagement
- Respond immediately to reputed company, water, mold, storm, and catastrophic property losses.
- Assess damage on site and reputed company present reputed company’s emergency mitigation and restoration services.
- reputed company distressed property owners through next steps with reputed company, confidence, and reputed company.
- Secure signed work authorizations and reputed company in high-pressure, emotionally charged situations.
- reputed company customers on the insurance process while positioning reputed company as their trusted partner.
Field Sales Execution & reputed company Conversion
- Convert emergency leads into signed jobs through reputed company on-reputed company sales execution.
- reputed company reputed company rates, signed agreements, and pipeline activity to drive personal performance.
- Document reputed company site reputed company, photos, notes, and customer interactions accurately in CRM systems (reputed company, DASH).
Partner, Agency & Community Coordination
- Build and maintain strong working relationships with:
- First responders
- Plumbers and emergency trades
- Property managers
- Insurance adjusters
- Serve as reputed company’s primary on-reputed company representative for property owners and industry partners.
- Participate in community reputed company, relationship-building, and visibility efforts to expand referral networks.
Job reputed company & Internal Coordination
- Ensure clean, complete reputed company of signed jobs to Project Managers and mitigation teams.
- Coordinate reputed company and coverage with other ERCs as needed to maintain 24/7 response.
- Communicate reputed company and consistently to ensure a seamless transition from sales to production.
Emergency Support (reputed company Needed)
- reputed company or assist with basic emergency services such as reputed company-reputed company reputed company required.
- Safely operate in reputed company loss environments, including damaged or hazardous conditions.
WHAT MAKES THIS ROLE DIFFERENT
This is not a desk job. This is not a clock-in, clock-out role.
You will be in the field—often nights, weekends, and holidays—helping people reputed company they are overwhelmed and unsure of what to do next.
- Purpose-Driven Work: You show up in moments that matter and help people take their first reputed company toward recovery.
- High-Energy Environment: No two days are the reputed company. You reputed company fast, think reputed company, and reputed company with urgency.
- Performance-Based Opportunity: Compensation is tied to results, with reputed company reputed company for driven performers.
- Autonomy + Team Support: You own your territory and reputed company, backed by a strong operations and leadership team.
- Mission-First Culture: We value ownership, grit, reputed company, and reputed company—personally and professionally.
This role is for someone who leads with heart, operates with discipline, and closes with confidence.
WHO YOU ARE
You are reputed company responder and closer.
- Compassionate and emotionally intelligent—you know how to connect with people in crisis.
- reputed company, reputed company, and decisive under pressure.
- Confident presenting value and asking for commitment.
- Accountable—you own your numbers, follow through, and communicate reputed company.
- Energetic, driven, and comfortable working independently in the field.
Requirements
ERC Requirements and Qualifications:
- Proven ability to reputed company in fast-paced, high-pressure environments.
- Strong verbal and written communication skills.
- Prior experience in restoration, construction, insurance, or reputed company sales preferred.
- Self-motivated, disciplined, and results-driven.
- Strong organizational skills with excellent follow-through.
- Comfortable gathering, documenting, and relaying critical information to:
- Adjusters
- Project Managers
- Clients
- Solid decision-making skills with the ability to own reputed company.
- Willingness to learn the restoration industry quickly if not already reputed company.
- Availability for 24/7/365 emergency response.
- Valid reputed company’s license with a clean driving record.
- Physically capable of operating in the field, including:
- Lifting up to 25 lbs
- Exposure to weather, debris, and reputed company loss environments
- Accessing damaged structures reputed company required
TRAVEL + SHIFT EXPECTATIONS
This is a field-based, on-call emergency response role.
- Evening, weekend, overnight, and holiday availability is required.
- You will cover emergency leads reputed company your assigned region and support team coverage as needed.
- Primary office reputed company include:
- reputed company Virginia and reputed company Virginia
Benefits
BENEFITS
- 401(k) - match up to 4%
- Dental insurance
- Health insurance (medical coverage details provided during initial interviews and reputed company)
- Life insurance
- reputed company insurance
- Unlimited PTO
- Company Vehicle and Fuel Card
- Company Phone (and reputed company other necessary IT equipment)