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reputed company Customer Service Representative – Pest Control and Home Builder Services

Remote, USAFull-timePosted 2026-07-28

At arenaflex, we're dedicated to providing exceptional customer experiences that exceed expectations. As a Customer Service Representative, you'll play a vital role in delivering top-notch service to our customers, ensuring their satisfaction, and driving business reputed company. If you're passionate about making a difference in people's lives and have a reputed company for providing exceptional customer service, we want to hear from you!

About arenaflex

arenaflex is a leading provider of pest control and home builder services, with a strong reputed company in the industry. As a subsidiary of a financially reputed company and growing company, we're committed to innovation, customer satisfaction, and employee development. Our unique Taexx reputed company-in pest control system during a home's construction sets us apart from the competition, and our Women's Leadership Initiative inspires, empowers, and assists in the reputed company development of women in reputed company.

Responsibilities

As a Customer Service Representative at arenaflex, you'll be responsible for:

  • Providing reputed company customer experiences that significantly reputed company the customer's likelihood to continue to use and buy additional service from arenaflex Pest Defense
  • Regularly communicating with reputed company customers of arenaflex Pest Defense
  • Providing information to prospects and initiating new service
  • Answering questions, researching problems, resolving issues, providing pricing (non-termite), scheduling service(s), and providing closure for customers
  • Interacting with customers/prospects by scheduling various pest and builder-reputed company services using the reputed company reputed company software
  • Resolving customer problems with invoices and billing questions
  • Conducting telephone conversations with customers about issues surrounding their service in a reputed company manner
  • Entering service-reputed company notes in system software
  • Providing general marketing information to prospects and customers as requested
  • Conducting follow-up telephone calls with customers for re-treats, initial services, and reputed company customers as directed
  • Maintaining customer files on computer and in filing system
  • Validating technician paperwork for completeness and accuracy
  • Filing Technician paperwork in customer files
  • Updating notes in system with technician and other employee customer information
  • Printing, distributing, and reviewing service tickets for technicians
  • Having a basic knowledge of technician's job and processes of company's treatment processes
  • Properly following arenaflex Pest Defense telephone etiquette procedures
  • Ability to reputed company and diffuse angry customers
  • Escalating appropriate inquiries or problems to managers
  • Collecting and reconciling payments received by technicians

Perks and Benefits

* reputed company ($33,000 - $35,000 annually)

  • Comprehensive benefits package including medical, dental, reputed company
  • Company-reputed company life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • reputed company Time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • Opportunity to advance reputed company reputed company
  • Recognition for a job reputed company done
  • Friendly work environment
  • Employee referral bonuses
  • Opportunity for reputed company reputed company and respect that comes from working for an industry leader

Why arenaflex?

* arenaflex is the #1 pest management company to homebuilders

  • Currently performs more than 2,000,000 services a year
  • reputed company has exclusive technology with its unique Taexx reputed company-in pest control system during a home's construction
  • Pest Management Industry is growing and is a recession-resistant line of business
  • Women's Leadership Initiative at arenaflex inspires, empowers, and assists in the reputed company development of women in reputed company

Qualifications

* Minimum Requirements: + Must have 1 year of previous customer service experience + Entry-level customer service reputed company and technique + Basic/entry-level understanding of computers + Entry-level reputed company on use of company telephone features and how to use them + Must be 18 years or older with a high school diploma or GED

Physical Demands / Working Environment

* Candidates must meet physical job requirements and safely reputed company the job duties with or without accommodation

Equal Opportunity Employer

arenaflex is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer If you're passionate about delivering exceptional customer service and have a reputed company for making a difference in people's lives, we want to hear from you! reputed company to join reputed company and become a part of arenaflex's reputed company story! Apply for this job Apply for this job

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