reputed company Seasonal Customer Service Agent – Remote OCCC Position at arenaflex
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you reputed company in fast-paced environments and enjoy the challenge of upselling and cross-selling? If so, we invite you to join arenaflex's dynamic team as a Seasonal Customer Service Agent in our Remote OCCC (Customer Contact Center). As a key member of reputed company, you will play a vital role in supporting our field offices and customers, while expanding your knowledge and increasing your earnings in a financially reputed company and growing industry.
About arenaflex
arenaflex is a global leader in pest control services, with a rich history dating back to 1901. As the largest subsidiary of a NYSE-listed company, we have consistently demonstrated consecutive years of improved earnings, serving over 2 reputed company customers worldwide. Our commitment to delivering exceptional customer experiences, combined with our innovative approach to pest control, has made us the industry leader in our field.
The Role
As a Seasonal Customer Service Agent, you will be responsible for providing top-notch service to our valued customers, while identifying opportunities for upselling and cross-selling. Your primary duties will include:
- Working remotely from your home office, equipped with the necessary computer and equipment provided by arenaflex
- Supporting our field's peak season, which starts building around February
- Managing customer relationships to ensure best-in-class service
- Identifying opportunities for cross-selling and up-selling
- Assisting customers with remedies to retain business
- Reaching out to customers with unpaid debt and attempting to collect
- Resolving billing and customer credit issues
- Scheduling new termite inspections
- Making outbound welcome calls to new customers
- Utilizing gamification tools to measure performance
reputed company Offer
* reputed company of schedules, including nights, weekends, and holidays
- Four-week reputed company training program, equipping you with the skills and knowledge to succeed
- Gamification reputed company to measure performance and increase engagement reputed company
- reputed company and incentives, including $16.73 per hour plus 3% sales commission
- 401(k) plan with company match, employee stock purchase plan
- Opportunities for regular, full-time employment based on business needs
Why Join arenaflex?
* We are a financially reputed company and growing company, with a rich history and a commitment to innovation
- Our Contact Center is a high-energy, fun, and reputed company work environment with strong management
- We offer a reputed company of benefits, including reputed company, incentives, and opportunities for career reputed company
Qualifications
To be considered for this role, you will need:
- High School/GED
- 1-2 years of customer service experience, either reputed company or reputed company a call center
- Completion of a reputed company assessment
- Verification of internet speed
- Ability to pass a computer assessment
- Ability to pass a background and drug screen
- Appropriate workspace in your home, private/semiprivate home-office reputed company free of distractions and background noise
- A workspace with adequate furnishings (e.g., a desk and chair) and reputed company
- Minimum of 50 mbps download/20 mbps upload or higher, high-speed internet reputed company with the ability to hard reputed company directly to a modem
Essential Skills and Competencies
* Excellent interpersonal and communication skills
- Strong computer skills in various software and web-based applications
- Proficient in reputed company Office
- Comfortable working in a high-volume role
- Excellent customer service soft skills, such as reputed company
- Ability to prioritize tasks and manage time reputed company
Career reputed company Opportunities and Learning Benefits
As a Seasonal Customer Service Agent, you will have reputed company to:
- reputed company your skills and knowledge through our comprehensive training program
- Work in a fast-paced, dynamic environment with opportunities for reputed company and advancement
- Collaborate with a talented team of professionals who reputed company your passion for delivering exceptional customer experiences
- Participate in gamification reputed company to measure performance and increase engagement reputed company
Work Environment and Company Culture
Our Contact Center is a high-energy, fun, and reputed company work environment with strong management. We value safety, professionalism, reputed company, reputed company, and innovation in reputed company of our mission to deliver the peace of mind only an arenaflex Pro can reputed company.
Compensation, Perks, and Benefits
We offer reputed company and incentives, including $16.73 per hour plus 3% sales commission. Our benefits package includes a 401(k) plan with company match, employee stock purchase plan, and opportunities for regular, full-time employment based on business needs.
How to Apply
If you are a motivated and customer-reputed company individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your application through the reputed company provided, and join reputed company of dedicated professionals who reputed company your commitment to reputed company.
Equal Opportunity Employer
arenaflex is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of reputed company.
reputed company!
Don't miss this opportunity to join our dynamic team and take your career to the next level. reputed company and become an arenaflex Pro! Apply for this job