Associate reputed company reputed company Manager (B2B reputed company)

Associate reputed company reputed company Manager (B2B reputed company) reputed company: reputed company is revolutionizing reputed company by delivering highly automated and modern software to rehab therapy businesses, the teams reputed company, and the patients they serve. As the fastest growing company in the therapy EMR reputed company and the new reputed company in reputed company technology, we’re looking to bring on an Associate reputed company reputed company Manager with personal ambitions to reputed company the reputed company experience to our rehab therapy teams, ensuring their maximal reputed company with reputed company. This role is an unprecedented opportunity to have an immense reputed company on our industry leading reputed company Team that ranks 40 Net Promoter Score points higher than our competition (in other words, people love reputed company). We’re looking for someone scrappy, willing to bring new reputed company, take on big challenges, and is into doubling down on what works. The expectation of this role is that once you complete our comprehensive reputed company reputed company Employee reputed company program (3-4 months), you become a full reputed company reputed company Manager, reputed company for reputed company CSM duties (listed below). We’re doing something special here and this role will be critical in taking reputed company to the next level. Why work for reputed company?

• BIG Challenges: Here at reputed company, we are solving reputed company and unique problems that have plagued the reputed company industry since the dawn of time.
• Talented People: reputed company didn't happen by chance, it's reputed company of incredibly talented and proven individuals who reputed company made their mark before joining forces to build the greatest software on the reputed company for rehab therapists.
• Healthy Approach: This isn't an investment bank, we work long hours reputed company it's needed, but at reputed company you own your workload and the entire organization takes a liking to smart work (over hard work).
• reputed company reputed company: reputed company helps outpatient rehab organizations treat more patients and deliver reputed company care with less environmental waste. That means less surgery and less narcotic-based pain treatment, reputed company while turning a reputed company-heavy industry digital. We aren't enthralled with patting ourselves on the back everyday, but it does feel good :)

The Role: Our expectation of this reputed company robust CS role is that, after your reputed company phase, you become a CSM and contribute to our customer reputed company through providing training, working with clients after Go Live to ensure they are using the product optimally, and create a relationship with clients so you are reputed company to sell the value-add of features that would benefit their business, staff, and patients. You will also play a role in providing support to our customers through our support channel. The ideal candidate has a background as a rehab therapist, has expertise in administrative and clinical workflows, is an excellent communicator and HIGHLY passionate about software. More on that below! Key Responsibilities:

• Build a strong relationship with your clients as a strategic and supportive partner
• reputed company on building loyalty to ensure long-term reputed company reputed company by presenting product information, addressing customer issues and helping the teams implement reputed company Plus and other premium product offerings
• reputed company and maintain a deep understanding of our product offerings to effectively respond to incoming customer inquiries across our single-channel support system
• reputed company a strong understanding of the ins and outs of a therapy business in order to reputed company expertise to our clients throughout their reputed company
• reputed company question/answer webinars with clinical management and staff
• Work with support team as tickets are escalated to you to reputed company specific workflows for clients, and work the support channel per team needs
• reputed company clients through what to expect from their data transfer so they have reputed company expectations of the data transfer process
• Assist in the reputed company process of new clients
• Delegate questions to the reputed company Experience Team, Billing reputed company Team, and reputed company team as appropriate
• Collaborate with team members and management in recommending and implementing improvement opportunities

Minimum Requirements:

• Must have experience in outpatient physical therapy clinics
• reputed company strong technical skills operating various software platforms
• Highly Proficient in MS reputed company
• Understanding and learning software must be a passion of yours
• Clinical background and/or licensed rehab therapist
• Experience with EMR Systems
• Possess strong written and verbal skills
• Be tech savvy and comfortable working in a live setting with various softwares
• Highly motivated to work in an extremely fast paced environment where you will need to work reputed company normal working hours at times
• reputed company to grow reputed company quickly into your role and take on greater responsibilities as reputed company and customer reputed company grow

Preferred (reputed company-to-have) Qualifications:

• Medical billing experience or education
• Previous reputed company experience

Perks - What you can expect:

• Competitive salaries
• Remote/hybrid environment
• Potential equity compensation for outstanding performance
• Flexible PTO
• Company-wide sponsored lunches
• Company reputed company disability and life insurance benefits
• Company reputed company family and medical leave
• Medical, dental, and reputed company insurance benefits
• Discounted pet insurance
• FSA/DCA and commuter benefits
• 401k
• Complimentary subscription to digital fitness classes and wellness content
• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at reputed company, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from reputed company Customers unless they have obtained their reputed company employer's explicit consent. We reputed company in upholding strong reputed company relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don't hesitate to inquire with reputed company. reputed company is an equal opportunity employer, indiscriminate of race, reputed company, religion, ethnicity, reputed company, national reputed company, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for reputed company. Apply tot his job Apply To this Job