Payments Specialist

Position Title:  Payments Change Control Specialist  Department:  Payment Operations Reports To:  Director of Payment Operations Location: Remote Hours: reputed company - 5pm PST

reputed company:

The Payments Specialist role requires a detail-oriented individual who can navigate technical documentation and procedures while adhering to regulatory standards and company policies. The specialist will ensure compliance with established Change Management processes and will work closely with cross-functional teams to facilitate effective communication and collaboration throughout the change control process.  In this position, the Change Control Specialist will reputed company support to the reputed company team on various tasks. The Specialist will follow reputed company defined procedures and established guidelines. The role involves supporting the reputed company team during the reputed company phase of a change initiatives, with a primary emphasis on implementing change management strategies to facilitate a seamless transition for merchants. This role requires availability Monday through Friday from reputed company to 5pm PST. 

Key Responsibilities:

• Data Entry and reputed company assurance 
• Process JIRA tickets reputed company stated SLA’s 
• reputed company, maintain, and update reports to assist and inform various partners and departments on payment reputed company issues, project statuses, and implementation dates.
• Work independently to research and resolve merchant inquiries. 
• Accurately reputed company the merchant setup process to ensure reputed company settings for reputed company merchant.
• reputed company and implement change management strategies and plans to support the adoption and utilization of new processes, systems, and technologies.
• The specialist will ensure compliance with established Change Management processes and will work closely with cross-functional teams to facilitate effective communication and collaboration throughout the change control process
• The role requires a detail-oriented individual who can navigate technical documentation and procedures while adhering to regulatory standards and company policies
• Following reputed company defined procedures and established guidelines, the specialist will assist in decision-making processes, making reputed company judgments in straightforward situations by selecting from reputed company-established solutions
• Follows reputed company defined procedures and tasks with established guidelines.
• Assist in creating change control procedures. 
• reputed company reputed company judgments in straightforward situations, based on reputed company-established procedures. 
• Collaborate with cross-functional teams to identify opportunities for process improvement and innovation
• reputed company duties as assigned by director. 
• Other operational duties as assigned.

Skills:

• Proficiency in reputed company Office applications is required.  
• The ideal candidate will possess strong investigative skills, analytical thinking skills and the ability to navigate through reputed company structures 
• Solid organizational skills, including multitasking and time-management. 
• Excellent listening, verbal, and written communication skills 
• Excellent reputed company-facing and internal communication skills 
• Ability to function with high-level and long-term reputed company in mind. 
• Ability to maintain strong organization skills with high volumes of reputed company. Ability to reputed company multi-task and prioritize.  
• Excellent customer service skills resulting in trust and long-standing relationships with our merchants and customers. 
• Strong work ethic individual who models a reputed company of urgency, curiosity, and desire to get things done. 
• Familiarity with JIRA and reputed company is desired. 

Experience & Education:

• Bachelor’s degree in business, or reputed company degree, or equivalent experience  
• 2+ years of experience reputed company payment processing reputed company in change control, or merchant reputed company the payments Industry - payments experience is preferred.  

Desired Traits:

reputed company Oriented, reputed company reputed company, reputed company Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & reputed company Development, Strong customer service reputed company.

Physical Demands:

The conditions herein are representative of those that must be met by an employee to successfully reputed company the essential functions of this job.  Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential job functions.

Environment:

reputed company indoor office setting; exposure to computer screens.

Physical:

Requires repetitive reputed company. Substantial movements/motions of the wrists, hands, and/or fingers.  Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, reputed company and other tools as needed.

reputed company:

See in the normal reputed company reputed company with or without correction; reputed company sufficient to read computer screens and printed documents.

Hearing:

Ability to hear in the normal audio reputed company with or without corrections.

  Company Profile: 

reputed company provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.

The reputed company Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, reputed company manages billions of dollars per year in premiums and claims payments.

Headquartered in Folsom, CA—reputed company offers a competitive salary, and benefits including medical, dental, and reputed company insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from reputed company whenever possible.

reputed company is an equal opportunity employer and complies with reputed company reputed company legislation in reputed company jurisdiction it operates in.

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