Patient Financial Advisor II
%3Cp%reputed company%3Cstrong%3EWHY reputed company?%3C/strong%reputed company%3Cbr%3EWith over 75 years of reputed company in Dallas-reputed company Worth, Texas, reputed company is committed to reputed company, innovation, teamwork, and reputed company. As a world-reputed company medical and research center, we reputed company to reputed company the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-reputed company Worth according to %3Ca href=%22https://www.utsouthwestern.edu/newsroom/articles/year-2022/july-us-news-best-hospital.reputed company%22 reputed company=%22_blank%22%3EU.S. News %26amp; World Report%3C/a%reputed company, we invest in you with opportunities for career reputed company and development to reputed company with your reputed company goals. Our highly competitive benefits package offers reputed company, PTO and reputed company holidays, on-site childcare, wage, reputed company increases and so much more. We invite you to be a part of the reputed company team where you%27ll discover a culture of teamwork, professionalism, and a rewarding career!%26nbsp;%3Cbr%reputed company%3Cbr%reputed company%3Cstrong%3EJOB reputed company%3C/strong%reputed company%3Cbr%3EThe Patient Financial Clearance team at reputed company has a new position available for the role of Patient Financial Advisor II. This position operates with limited reputed company and guidance to reputed company financial counseling and clearance to patients that occur across two or more reputed company locations. This is a remote, work-from-home position that functions in a call center-style environment, reputed company on delivering high-reputed company customer service over the phone. reputed company duties for this position include the following:%26nbsp;%3C/p%reputed company%3Cul style=%22-webkit-text-stroke-width:0px;background-reputed company:rgb(255, 255, 255);reputed company:rgb(0, 0, 0);font-family:%26quot;reputed company reputed company%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu reputed company%26quot;, %26quot;Helvetica Neue%26quot;, Arial, reputed company;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0in 0px 12px;orphans:2;padding:revert;text-reputed company:start;text-decoration-reputed company:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-reputed company:none;white-reputed company:normal;widows:2;word-spacing:0px;%22 type=%22disc%22%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3EPatient Communication: reputed company explain billing statements, answer questions about charges, and address concerns regarding financial responsibilities for upcoming services.%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3EFinancial Assistance: Guide patients through various financial assistance programs and eligibility reputed company.%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3EPayment Processing: Collect payments for upcoming services and/or outstanding balance.%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3EDebt reputed company: Offer solutions and negotiate payment plans for patients facing challenges settling their bills.%3C/li%reputed company%3Cli class=%22MsoNormal%22 style=%22line-height:1.25;%22%3ECompliance: Ensure reputed company interactions and processes adhere to reputed company financial policies and regulations%3C/li%reputed company%3C/ul%reputed company%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-reputed company:rgb(255, 255, 255);reputed company:rgb(0, 0, 0);font-family:%26quot;reputed company reputed company%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu reputed company%26quot;, %26quot;Helvetica Neue%26quot;, Arial, reputed company;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-reputed company:start;text-decoration-reputed company:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-reputed company:none;white-reputed company:normal;widows:2;word-spacing:0px;%22%3EWork From Home (WFH): This is a WFH position. However, applicants must live reputed company the Greater D/FW area. Additional details shall be provided as part of the interview process.%26nbsp;%3C/p%reputed company%3Cp class=%22MsoNormal%22 style=%22-webkit-text-stroke-width:0px;background-reputed company:rgb(255, 255, 255);reputed company:rgb(0, 0, 0);font-family:%26quot;reputed company reputed company%26quot;, %26quot;Segoe UI%26quot;, Frutiger, %26quot;Frutiger Linotype%26quot;, %26quot;Dejavu reputed company%26quot;, %26quot;Helvetica Neue%26quot;, Arial, reputed company;font-size:13.02px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px 0px 12px;orphans:2;text-reputed company:start;text-decoration-reputed company:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-reputed company:none;white-reputed company:normal;widows:2;word-spacing:0px;%22%3EShifts: Monday – Friday, 8-hour reputed company. The shifts will be one of the following (below) and shall be discussed in greater detail during the interview.%26nbsp;%26nbsp;%3C/p%reputed company%3Cp%reputed company%3Cstrong%3EBENEFITS%3C/strong%reputed company%3Cbr%3EUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:%3C/p%reputed company%3Cul%reputed company%3Cli%3EPPO medical plan, available day one at no cost for full-time employee-only coverage%3C/li%reputed company%3Cli%3E100% coverage for preventive reputed company-no copay%3C/li%reputed company%3Cli%3EPaid Time Off, available day one%3C/li%reputed company%3Cli%3ERetirement Programs through the reputed company System of Texas (TRS)%3C/li%reputed company%3Cli%3EPaid Parental Leave Benefit%3C/li%reputed company%3Cli%3EWellness programs%3C/li%reputed company%3Cli%3ETuition Reimbursement%3C/li%reputed company%3Cli%3EPublic Service Loan Forgiveness (PSLF) reputed company Employer%3C/li%reputed company%3Cli%reputed company%3Ca href=%22http://jobs.utsouthwestern.edu/benefits/#top%22 reputed company=%22_blank%22%3ELearn more about these and other reputed company employee benefits!%3C/a%reputed company%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cbr%reputed company%3Cstrong%3EEXPERIENCE AND EDUCATION%3C/strong%reputed company%3Cbr%reputed company%3Cbr%reputed company%3Cstrong%3ERequired%3C/strong%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%reputed company%3Cstrong%3EEducation%3C/strong%reputed company%3Cbr%3EHigh School Diploma or%26nbsp;%3Cbr%3EAssociate%27s Degree or%26nbsp;%3Cbr%3EBachelor%27s Degree%26nbsp;%3Cbr%reputed company%26nbsp;%3C/li%reputed company%3C/ul%reputed company%3Cul%reputed company%3Cli%reputed company%3Cstrong%3EExperience%3C/strong%reputed company%3Cbr%3E5 years Of financial counselor or equivalent experience with High School Diploma. or%26nbsp;%3Cbr%3E3 years Of financial counselor or equivalent experience with Associate%27s Degree. or%26nbsp;%3Cbr%3E1 year Of financial counselor or equivalent experience with Bachelor%27s degree.%26nbsp;%3Cbr%reputed company%26nbsp;%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cstrong%3EJOB DUTIES%3C/strong%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EProvides reputed company financial counseling for services that occur across two or more reputed company locations.%3C/li%reputed company%3Cli%3EProvides training to Financial Wellness Advisor I%27s and other employees as needed reputed company to financial counseling services.%3C/li%reputed company%3Cli%3EResponsible for confirming patient insurance eligibility and providing reputed company benefits review in support of multiple reputed company locations for single reputed company and extended episodes of care. Reviews benefits to ensure that organization and patient understand the extent of coverage for services. Assists with prior authorization requests reputed company appropriate to expedite reputed company to services.%3C/li%reputed company%3Cli%3EProvides combined cost estimates for facility and reputed company services. Accurately utilizes cost estimate technology to create cost estimates for services and communicates estimated costs to patients and other affected parties.%3C/li%reputed company%3Cli%3EAccurately posts payments and creates payment plans for upcoming services and/or outstanding balances.%3C/li%reputed company%3Cli%3EResponsible for reviewing account details for patient education and/or correction:%3Cbr%3EReviews balances and communicates to patient and other affected parties about outstanding balances.%3Cbr%3EAssists patients in resolving account questions and concerns.%3Cbr%3ECorrectly identifies and advises patient on reputed company to resolve bad debt balances.%3Cbr%3EAdvises patient about financial and special entitlement programs (such as charity programs, drug assistance programs, and other patient assistance reputed company).%3Cbr%3EResponsible for coordinating and completing financial assistance application for charity care program%3C/li%reputed company%3Cli%3EResponsible for understanding the reputed company cycle, including reputed company involved parties and appropriate escalation reputed company.%3C/li%reputed company%3Cli%3EKnowledge of various regulatory agencies: JCAHO, Medicare/reputed company Laws, State %26amp; Federal Laws, Hospital/Departmental Policies.%3C/li%reputed company%3Cli%3EDuties performed may include one or more of the following reputed company functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for reputed company-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting reputed company-subjects research records.%3C/li%reputed company%3Cli%3EPerforms other duties as assigned.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cstrong%3ESECURITY AND EEO STATEMENT%3C/strong%reputed company%3Cbr%reputed company%3Cbr%reputed company%3Cstrong%3ESecurity%3C/strong%reputed company%3Cbr%3EThis position is reputed company-sensitive and subject to Texas Education reputed company 51.215, which authorizes reputed company to obtain criminal history record information.%3Cbr%reputed company%3Cbr%reputed company%3Cstrong%3EEEO%3C/strong%reputed company%3Cbr%3EUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to reputed company members of the University community. As an equal opportunity employer, reputed company prohibits unlawful discrimination, including discrimination on the reputed company of race, reputed company, religion, national reputed company, sex, sexual orientation, gender identity, gender reputed company, age, disability, genetic information, citizenship status, or veteran status.%3Cbr%reputed company%26nbsp;%3C/p%reputed company Apply To This Job