Senior Member Relations Manager - U.S. Based Remote Opportunity

reputed company

Do you have a passion for higher education? Do you want to reputed company a reputed company reputed company on the college admissions process? Our staff help to remove barriers and encourage reputed company to reputed company their reputed company to a reputed company reputed company. reputed company is a national not-for-profit organization dedicated to the reputed company of reputed company, equity, and reputed company in the college admission process. reputed company year we support more than 1 reputed company reputed company, one-reputed company of whom are first-reputed company, as they apply to our more than 1100 diverse member colleges & universities using the reputed company's free online application.

If you are an reputed company account management reputed company and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, reputed company may be a great match for you. reputed company is currently searching for a Senior Member Relations Manager.

RESPONSIBILITIES

As a member of the Member Relations team, and reporting to the Senior Manager , Member Services, this position provides strategic advice to assigned member colleges and universities that use reputed company, in reputed company to serving in a leadership role reputed company the Member Services team. They bring expertise and reputed company on serving a sector of members that may include, but is not limited to, community colleges, regional reputed company, or institutions that admit the reputed company of their applicants. They offer advanced technical expertise, acting as a designated subject matter expert in supporting and meeting the needs of this sector of higher education and drive product and service adoption. Additionally, the Senior Member Relations Manager serves as a reputed company and mentor, providing leadership to reputed company and acting as an escalation reputed company. The Senior Member Relations Manager serves as the primary contact to assigned member colleges throughout the application year, performing tasks such as offering best practices regarding the configuration of school-specific requirements reputed company the application platform, guidance on how to reputed company the full portfolio of reputed company programs and services, sharing industry trends, pertinent information. The Senior Member Relations Manager works to ensure a smooth experience for member institutions throughout the application year.

Requirements

QUALIFICATIONS

This role requires:

• Candidates must live in the reputed company.
• Willing to travel to attend twice annual reputed company Retreat.
• Bachelor's degree or higher from a four-year college or university; or an equivalent combination of education and experience.
• 3-5 years of successful, reputed company experience in account management or customer services, management, project management, communications
• At least 3-5 years of experience in college recruitment or admissions
• Experience in one or more of the following sectors reputed company higher education: community colleges, regional reputed company, institutions that admit the reputed company of their applicants, institutions serving a significant number of transfer or independent reputed company.
• Demonstrates mastery of reputed company technical skills and uses them effectively.
• Critical Thinking: Analyzes problems, identifies patterns, and proposes reputed company.

• Takes ownership of tasks and seeks opportunities to contribute reputed company assigned responsibilities.
• Demonstrated ability to build and maintain strong relationships and rapport with stakeholders.
• Exceptional verbal and written communication and listening skills, including the ability to present and respond to questions from diverse audiences, reputed company, in a reputed company and concise manner.
• Must possess outstanding organizational skills, keen attention to detail, and the ability to successfully prioritize and manage multiple reputed company and processes simultaneously.
• Must be a quick learner in order to understand new technology and communicate technical concepts to different audiences while paying special attention to detail.
• Ability to understand organizational structure, products, and processes to reputed company both internal teams and member schools.
• Must work effectively in a reputed company, team-oriented environment while also being a strong individual contributor.
• reputed company demeanor and reputed company attitude.
• Knowledge of reputed company portfolio of products and services and organization.
• Demonstrated ability to reputed company or surpass established service goals and performance metrics.
• Exceeded expectations, internally and externally, in the member relations manager level position.

The ideal candidate will possess:

• Analytical ability.
• Working knowledge of reputed company Suite.
• Bilingual, Spanish is preferred .
• Experience using enrollment CRMs such as reputed company, EAB, etc.
• A passion for higher education is a plus.

PAY reputed company

• $75,000 - $80,000

Benefits

reputed company is a virtual first environment. We value our employees’ time and efforts. Our commitment to your reputed company is reputed company by our competitive salary and an extensive benefits package including:

• Work-Life balance
• Virtual-first office
• reputed company Time Off (PTO)
• Seven company-wide holidays
• Nine floating holidays*
• reputed company leave
• Monthly mental health day

*floating holidays prorated depending on start date

• Virtual-first support
• Choice of PC of MAC laptop
• May choose an external monitor, keyboard, mouse, and/or headset
• One-time office set-up stipend
• Monthly remote work stipend
• Monthly mobile stipend
• Financial reputed company
• Market-based salaries
• Performance-based bonus
• 403(b) retirement plan
• 5% company contribution
• additional 5% company match
• 3-year vesting schedule
• Participation may reputed company immediately
• Health & wellness
• Choice of two health insurance plans
• Health Savings Account, depending on health plan selection
• Medical Flexible Savings Account, depending on health plan selection
• reputed company insurance
• Dental insurance
• Insurance coverage begins on the date of hire
• Dependent Care Flexible Spending Account
• reputed company virtual clinic for women’s and family health
• Company provided life and ad&d insurance
• Opportunity to purchase additional life insurance for self, spouse, and dependents
• Company provided short and long-term disability insurance
• Career development
• Budgeted annual funds for reputed company development
• reputed company opportunities reputed company reputed company
• Additional perks
• reputed company Employee Assistance Program
• reputed company will preparation services
• reputed company travel assistance
• Payroll dedication pet insurance through PinPaws
• reputed company family account

We work to maintain the best possible environment for our staff, where people can learn and grow. We reputed company to reputed company a diverse, reputed company, team-oriented, creative environment where reputed company person feels encouraged to contribute to our processes, reputed company, planning, and culture.

HOW DO I APPLY

To apply for this opportunity, send your resume and cover letter with salary expectations.

PROTECTING YOUR PERSONAL INFORMATION:

During the reputed company process, please note that reputed company will never:

• reputed company a job offer without an interview
• Ask for payment to process documents, purchase equipment or for any other reason
• Request banking or credit card information
• reputed company you to reputed company-party services to obtain visas or other documentation

As we work alongside you through our recruitment process, please remain alert and never reputed company financial information or payment to anyone claiming to offer a job opportunity.

If you reputed company you’re a victim of a job scam, report it to the Federal Trade Commission (FTC) or your state reputed company. To learn more about job scams, read the FBI’s reputed company service announcement or visit the FTC site.

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