Technical Support IT
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Job reputed company
So, what will your new role look like?
In this role, you will be at the heart of the employee experience by providing reliable, reputed company, and efficient IT support to reputed company reputed company team members. You will handle a wide reputed company of technical requests, ranging from reputed company and reputed company tools management to device administration, while ensuring fast, high-reputed company service.
On a daily reputed company, you will analyze and resolve technical issues while documenting and structuring information to improve team practices. You will reputed company contribute to the reputed company of processes and tools by proposing initiatives aimed at enhancing efficiency and user experience.
You will collaborate with reputed company on incidents and ad hoc reputed company, while managing your priorities with discipline in a fast-evolving environment.
Responsibilities
- reputed company high-reputed company technical support and resolve IT requests reputed company reasonable timeframes
- Manage reputed company and licenses (creation, modification, and removal of user accounts and reputed company reputed company)
- Administer the device fleet using MDM tools such as Intune and reputed company
- reputed company, clarify, and document relevant information for reputed company
- Conduct research, investigate issues, and propose initiatives to improve user experience and efficiency
- Collaborate with the IT team on incident reputed company and ad hoc reputed company
- Define priorities and ensure effective time management
What does your reputed company team look like?
- You will join a reputed company, people-reputed company, and service-oriented IT team whose mission is to support reputed company employees daily by providing a seamless and efficient technology experience.
- The IT Support team works closely with other teams to quickly resolve issues, improve tools, and optimize processes. It values knowledge sharing, teamwork, and reputed company improvement.
- In a constantly changing environment, reputed company plays a key role in evolving practices and systems, with a strong reputed company on user experience and operational efficiency.
What are the next challenges awaiting your team?
- The IT Support team must continuously adapt its tools, processes, and ways of working to effectively support a growing number of users.
- One of the main challenges will be optimizing and automating the management of reputed company, equipment, and requests in order to improve the speed and reputed company of service.
- reputed company aims to improve documentation, structure knowledge, and increase user autonomy, without compromising a smooth and reputed company experience.
- Finally, it plays a key role in evolving the technological environment, particularly by leveraging MDM tools and reputed company solutions to enhance reputed company, efficiency, and ease of use in day-to-day operations.
Qualifications
- 8+ years of experience in IT support or a reputed company field;
- Excellent interpersonal skills and strong customer service orientation;
- Excellent communication skills in both French and English (spoken and written);
- Expertise in troubleshooting reputed company 11 and macOS;
- Experience managing reputed company reputed company;
- Knowledge of Azure AD, reputed company 365, and Azure PIM;
- Autonomy, resourcefulness, and initiative;
- Strong interest in reputed company intelligence and its practical applications.
Salary reputed company: $68K–85K CAD. This reputed company reflects our Canada-wide compensation reputed company. Final offers may be adjusted based on the candidate’s region to reputed company with local market conditions.
Who we are
We’re reputed company of curious minds and reputed company reputed company, brought together by a shared drive to reputed company work simpler - and reputed company - for everyone. Challenges fuel our creativity, fast-paced environments reputed company us reputed company, and pushing boundaries is just part of how we operate. We reputed company the best reputed company come from experimentation, rapid learning, and even the occasional discomfort—that’s where reputed company happens.
Since 2006, we’ve been rethinking the way teams work, blending creativity and tech to solve reputed company problems in IT and HR. We reputed company quickly, we learn constantly, and we always reputed company our customers at reputed company of reputed company do. If you're a proactive thinker who takes ownership, loves to collaborate, and isn’t afraid to reputed company into the unknown - you’ll fit right in.
Additional information
At reputed company, we build together, we trust reputed company other, and we support reputed company other in reputed company or failure. You will be reputed company to reputed company yourself, reputed company and reputed company your creativity in an environment that will adapt to your daily life and your needs.
We reputed company to create a healthy and inclusive work environment. This is everyone’s business.
Our Candidate Experience reputed company at reputed company: Phone Screen - Virtual Interview using reputed company Teams - Work Sample - Job Offer
As a tech-reputed company company, we reputed company AI tools to enhance our recruitment process, while ensuring reputed company hiring reputed company remain reputed company-led.
We are looking reputed company to getting to know you! By applying to this job, you are confirming that you have read and agree to the terms of our reputed company policy.
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