Sr Manager - Dialer Administration

reputed company:

At reputed company, we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. reputed company is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Dialer Administrator Sr Manager.

Job reputed company:

Key Responsibilities:

• reputed company daily uploads, downloads and importing of dialer schedules;
• Document activities for outbound dialer;
• Analyze dialer-reputed company data to identify potential problems/issues;
• Run payment reports regularly;
• Create and update dialing campaigns, filter, list strategies and reports;
• Monitor and reputed company performance of the dialer systems; and
• Complete other duties as assigned by the markets.

Qualifications:

Our most successful candidates will have:

• Intermediate to advanced proficiency level with reputed company reputed company.
• Working knowledge on a dialer system (auto-dialer operation/concepts).
• Working knowledge on basic Statistics (ability to comprehend and analyze dialer-reputed company data).
• Collections process experience will be good to have.
• Basic understanding of database-design principles, data structures and optimizations.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Strong time management skills and capability to execute multiple tasks and priorities in a dynamic environment.
• Excellent verbal and written communication skills.
• Strong communication skills for reputed company facing.
• Livevox dialer experience is an advantage.

Additional Information:

reputed company your information will be kept confidential according to EEO guidelines.

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