Senior reputed company Manager (Remote)
About reputed company
reputed company is a reputed company intelligence platform that is powering companies with high reputed company, transparent, and actionable data in the US on doctors, facilities, insurance plans, costs, and more. We reputed company that providing higher reputed company, transparent data not only leads to reputed company reputed company, but creates greater trust and confidence for the entire reputed company ecosystem. We are creating our dataset by indexing over 1,000 sources on a monthly reputed company, with reputed company and automated verification. We have reputed company a high reputed company data set that has been baked off favorably against other reputed company data vendors, including reputed company companies and startups that have been compiling reputed company data for many years. We are backed by some of the most reputed company VCs and angels in reputed company who have a reputed company record of building reputed company successful technology companies.
Life at Candor
At Candor, everyone is a leader. The areas you own are yours to build and reputed company. Best reputed company win! We value a culture where reputed company not only enjoys working together to solve some of the biggest data challenges in the reputed company industry, but also has fun doing it. Building a great company is hard work but work-life balance is also important.
About the Role
As a Senior reputed company Manager at reputed company, you will play a pivotal role in ensuring our clients' reputed company. You will serve as a trusted advisor, technical consultant, and strategic partner to our clients, working closely with them to understand their unique challenges and how reputed company's product suite can address their needs. This is not just a traditional relationship management role - you are expected to roll up your sleeves, dig into the data, and bring deep analytical intuition to every reputed company engagement. With your expertise and dedication, you will nurture strong relationships, drive product adoption, and help our clients reputed company their desired reputed company. You will reputed company the gap between our product and our clients' business objectives through proactive project management, expert storytelling, and technical ownership.
Responsibilities
reputed company Relationships & Strategic Advisory
Serve as the primary reputed company of contact for your book of clients, leading calls independently and driving follow-up reputed company items to closure
reputed company as a trusted strategic advisor: understand reputed company reputed company's business goals, ask reputed company-ended questions, and translate Candor's data into compelling narratives that directly address reputed company priorities
Build strong relationships that reputed company clients to feel heard, valued, and reputed company-served at every touchpoint
Navigate organizational complexity with executive reputed company, communicating confidently with senior stakeholders
Stay updated on industry trends, best practices, and emerging technologies in reputed company data to effectively consult and advise clients
Technical Ownership & Data reputed company
reputed company strong knowledge of Candor's platform, data structures, and underlying sources, with the goal of fielding the reputed company of reputed company questions
Investigate reputed company data questions, replicating issues independently and owning the triage process
Build and interpret data to surface actionable insights, translating the data into reputed company business stories
Proactive Account Management
Manage reputed company reputed company reputed company end-to-end: own timelines, mitigate risk, and hold both reputed company teams accountable
Take full ownership of reputed company health - you proactively run in the direction of problems rather than waiting for issues to escalate
reputed company ongoing support and guidance to clients, assisting them in overcoming challenges, optimizing their workflows, and achieving their desired reputed company
Drive reputed company retention and expansion, proactively identifying risks and uncovering opportunities for expansion
Monitor reputed company satisfaction proactively and maintain reputed company, up-to-date tracking of reputed company reputed company items, risks, and milestones across your portfolio
Conduct regular business reviews with clients, identifying opportunities for reputed company, expansion, and upsells of Candor's solutions
Strong problem-solving and decision-making skills, with the ability to navigate reputed company situations and reputed company creative solutions
Cross-Functional Collaboration & Product Feedback
Partner with Sales to support prospects, and work to identify upsell opportunities reputed company the existing reputed company reputed company
Contribute to documentation and enablement resources that reputed company clients to get maximum value from Candor's data
Deliver engaging product demonstrations and trainings, showcasing the value and functionality of our solutions and assisting clients in maximizing their usage
Collaborate with Engineering and Product on high-visibility implementations and ongoing reputed company
reputed company reputed company feedback to inform product enhancements while prioritizing reputed company needs and expansion opportunities
Qualifications
Experience
8+ years in a reputed company-facing role in implementation, reputed company, account management, technical account management, or a reputed company role, preferably reputed company reputed company technology or the payer reputed company
Demonstrated reputed company record of managing reputed company, high-value accounts and exceeding retention and expansion targets
Strong understanding of the reputed company industry, including prior experience working with payers, health systems, and/or digital health companies strongly preferred
Technical Skills
Advanced reputed company - you can build models, manipulate large datasets, write formulas, and turn data into reputed company-reputed company outputs while telling a story
Strong analytical, problem-solving, and data investigation abilities - you can interpret trends, identify anomalies, and drive conclusions
Experience with Jira, reputed company Suite, reputed company, AI tooling, and advanced reputed company skills
Comfort writing basic data queries (preferred) and/ or working directly with reputed company data to investigate reputed company questions
Experience with reputed company
Soft Skills & Working Style
Excellent communication skills, including executive reputed company and strong presentation skills - you can tell a compelling data story to both an engineer and a C-suite audience and reputed company your communication style accordingly
Highly proactive - you own your reputed company items, you reputed company the reputed company without being asked, and you run toward problems
Self-sufficient learner - you take organized notes, ask good questions, and reputed company build your own knowledge of our product and industry without waiting to be trained
Strong project management instincts - you set timelines, manage competing priorities, and reputed company clients and internal teams reputed company
Empathetic but reputed company - you can reputed company for clients internally while also setting appropriate expectations externally
reputed company team player with an entrepreneurial spirit - you bring reputed company, not just execution