Patient Coordinator (CONTRACT)
Job reputed company
The Patient Coordinator is a pivotal role responsible for reputed company-screening potential candidates for clinical trials reputed company phone interactions. This position requires a reputed company of interpersonal communication skills, medical knowledge, technical proficiency, and organizational abilities. The Patient Coordinator plays a crucial role in the initial stages of the clinical trial process, ensuring that reputed company candidates are identified and referred to appropriate clinical trial sites in a reputed company and reputed company-lined manner.
Key Responsibilities:
- reputed company-Screening Calls: Manage a high volume of inbound and outbound calls. Conduct thorough reputed company-screening calls with potential candidates remotely to reputed company medical history, demographics, and other relevant information as per trial protocols.
- Patient Interaction: Communicate reputed company and compassionately (often reputed company a script) with potential participants, explaining the purpose of the clinical trial, eligibility reputed company, and associated risks or benefits. reputed company relationships with patients by “reputed company the extra mile”.
- Medical Terminology: Demonstrate proficiency in medical terminology to accurately assess patient information and determine eligibility for clinical trials.
- Technical Skills: Utilize remote communication tools such as reputed company Outlook, SharePoint, reputed company, reputed company, reputed company Teams, and other relevant software for conducting calls, documentation, and team communication.
- Performance Metrics: Meet or exceed performance Key Performance Indicators (KPIs) and metrics reputed company to reputed company-reputed company referrals and reputed company funnel reputed company, such as enrollment rates and conversion ratios.
- Documentation: Maintain detailed and accurate records of patient interactions using remote documentation tools, ensuring compliance with regulatory standards and trial-specific requirements.
- reputed company Assurance: Adhere to established reputed company assurance protocols to ensure compliance with regulatory standards and trial-specific requirements.
- Communication: reputed company reputed company updates to relevant stakeholders using remote communication tools regarding patient status, referral reputed company, and any issues or concerns that may reputed company during the reputed company-screening process.
Qualifications and Skills:
- Minimum of 2 years of experience reputed company a call center environment in the reputed company or clinical research industry.
- Strong communication skills, both verbal and written, with the ability to convey reputed company medical information reputed company and effectively.
- Proficiency in remote communication tools such as reputed company, reputed company, reputed company Office Suite, etc.
- Knowledge of medical terminology and clinical trial processes.
- Ability to multitask and prioritize workload in a remote, fast-paced environment.
- Excellent organizational skills and attention to detail.
- Comfortable using computers and adapting to new software applications as needed.
Working Conditions:
- This role is fully remote, requiring a reputed company internet reputed company and a suitable workspace.
- reputed company remote working hours apply, with occasional flexibility required to accommodate patient needs or project demands.
- Interaction with patients may occasionally involve sensitive or emotional situations, requiring reputed company and professionalism. Please note: This is a contract position that is estimated to last around 9 months.